Route Supervisor

Special license is required for this position:

TX Commercial Driver License (Class B or A) with Passenger and Airbrakes Endorsements

Position Summary

Route Supervisor provides supervision of a unit of Drivers to ensure service and safety compliance, coordinates Drivers’ work schedules, and performs as a substitute Driver. Route Supervisors are also cross-trained and may fulfill work in various jobs.

Work Schedule

Open shift is for p.m.

P.M. Shift: 1:30p.m. - 10:00p.m.

• Schedule includes a half hour lunch break.
• Work Schedule is Monday thru Friday with approximately 4 Saturdays per year (for Safety meetings).
• Work hours may occasionally fluctuate with work needs. More than 40 hours per week may be required, which will be at the over-time pay rate (position is non-exempt).

Wage

$20.00 - $22.97 per hour

Full-time employees (40 hours per week) receive medical, dental, and life insurance at no cost.

Additional benefits offered, including retirement plan.

Qualifications

· High School Diploma or GED (preferred)

· Must be at least 21 years of age

· State of Texas Commercial Driver License (Class B or A) with Passenger and Airbrakes Endorsements

· Must pass a Department of Transportation (DOT) physical examination

· Must pass a drug test

· Must pass a criminal background check

· Good driving record

· Public transit driving experience preferred

· Supervisory experience preferred

Required Knowledge, Skills, Abilities

· Communication skills (English), verbal and writing, with ability to fill out written reports.

· Intermediate level computer skills in Word, Excel, email, and general use.

· Ability to use local or regional geographic knowledge to locate addresses, and ability to read maps.

· Social skills with ability to communicate and interact with Drivers, other employees, and the public, under various conditions.

· Ability to demonstrate sensitivity to individuals with disabilities, recognizing their needs.

· Ability to manage and be in control of a business operation.

· Ability to respond to emergency situations with composure.

· Ability to effectively problem-solve; this requires the ability to coordinate work and be creative with resources.

Summary of Functions and Responsibilities

1. Supervises and monitors Drivers and transit operations

· Provides leadership and daily direction and assistance to Drivers. Conducts work in a professional and consistent manner providing positive and constructive feedback to employees; leads by example, and leads the company to success.

· Enforces safety rules and regulations, and ensures compliance with procedures and policies, including visits to CARTS stations to provide oversight of safety issues.

· Monitors field work to ensure that work is being performed properly, assures schedule and service compliance.

· Resolves Drivers’ work problems and assists in remedying customer complaints. Confers with the AGM-Operations, other personnel, or customers, to exchange information and to resolve problems.

· Completes disciplinary write-ups on Drivers regarding work infractions.

· Performs on-board Driver evaluations. Assists with Driver training as needed.

· Assists in maintaining compliance with all post-accident and return-to-work policy requirements, including FTA drug and alcohol testing and DOT physical fitness tests.

· Carries company phone and responds to calls, text messages, and emails at all times (day/night).

2. Coordinates work and schedules & other duties

3. Works as substitute Driver

· On-standby to drive any route at any time without advance notice. Must learn and be familiar with all of CARTS services and routes.

4. Maintains vehicle

· Performs, and submits, pre-trip (and post-trip) inspections of vehicle as required by DOT regulations.

· May drive vehicles to test for mechanical problems reported by Drivers.

Application Procedure

1. Obtain a CARTS application

· Applications are available at most CARTS stations (including in Austin, Bastrop, Cedar Creek, and San Marcos).

· Applications can be printed from: RideCARTS.com

2. Submit a CARTS application

· Mail application to:

CARTS

P.O. Box 2107

Bastrop, TX 78602

· Hand deliver application to the CARTS Headquarters office at 5300 Tucker Hill Ln, Cedar Creek, TX 78612, or any of our local offices.

· email application to:

(faxes are not accepted)

Equal Employment Opportunity (EEO)

All qualified applicants will receive consideration for employment without regard to the person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.00 - $22.97 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday

Work Location: In person

Salary : $20 - $23