14 HVAC Technical Support Jobs in Tampa, FL
CaptiveAire Systems is Hiring a HVAC Technical Support Near Tampa, FL
CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.
Job Description:
- Handle technical support calls from both internal and external service technicians, installers, customers, as well as sales staff.
- Handle parts order calls and emails including part look up, part identification and part order processing.
- Provide post sales technical support including equipment troubleshooting and applications assistance via phone, and email.
- Must demonstrate excellent customer service and a professional demeanor at all times.
- Log results of all calls into job service notes.
- Upon request, provide information such as submittal drawings, wiring diagrams, installation recommendations, or other information as needed.
- Follow up on customer inquiries to ensure job completion and customer satisfaction.
- Approve and process warranty orders as needed.
- Complete special projects and training as requested by management.
- Minimum 5 years of HVAC or Electrical knowledge. (Commercial/Industrial experience preferred)
- Must know how to thoroughly read electrical schematics.
- Strong customer service skills.
- Ability to work under pressure and multitask.
- Ability to professionally communicate both verbally and written.
- Must be proficient on computers.
- Good problem solving skills a must.
- Medical, dental and vision insurance
- Disability & life insurance based upon election of medical insurance
- Paid holidays, vacation, and sick days based upon tenure
- 401k with employer match
- Flexible spending account (FSA)
- Tenure awards
- $2,000 sign-on bonus
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.#HP1
Job Summary
Full Time
Durable Manufacturing
$51k-64k (estimate)
07/18/2024
09/07/2024
captiveaire.com
YOUNGSVILLE, NC
1,000 - 3,000
1976
ROBERT LUDDY
$200M - $500M
Durable Manufacturing
Related Companies
About CaptiveAire Systems
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems and a growing manufacturer of commercial and industrial HVAC systems. As the industry's innovator, we set the standard for quality and service and offer the most competitive pricing. CaptiveAire is also known for the fastest and most reliable lead times in the industry. Our integrated ventilation packages include Dedicated Outdoor Air Systems (DOAS), exhaust fans, electrical controls, direct-fired heaters, supply and grease-rated exhaust duct, fire suppression systems, grease filters, make-up air units, ...high volume low speed (HVLS) fans, exhaust hoods, and utility distribution systems. CaptiveAire's clients include independent owners, national chains, and other public and private institutions. Our mission over the past 40+ years has been to provide the highest quality products and service at the lowest possible price, keeping our users' best interests in mind at all times. We are dedicated to providing a sustainable and reliable solution for the lifetime of our products. Our customers have grown to trust CaptiveAire as a name they can rely on. CaptiveAire maintains a network of over 100 sales offices in the U.S. and Canada, a local service network throughout the United States, and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida. Highlights of our culture include: continuous improvement at all levels, striving for excellence daily, a singular focus on our customers, rejection of the status quo, integrity at all times, efficiency whenever possible, responsibility and self-reliance by every individual, frequent communication and employee recognition, and understanding that execution is the ultimate determinant of success. Learn more about working at CaptiveAire at captiveaire.com/careers.
More
Show less
Similar Jobs
Popular Articles
