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Principal ServiceNow Software Engineer (Hybrid)
CareFirst Reston, VA
Full Time 10 Months Ago
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CareFirst is Hiring a Principal ServiceNow Software Engineer (Hybrid) Near Reston, VA

Resp & Qualifications

PURPOSE:
Implements the engineering best practices required to produce and deploy high quality products. Ensures engineering alignment with functional and technical requirements. Handles the design, implementation, testing, and maintenance of products as assigned, ensuring that they are consistent with the company's architectural roadmap, product development strategy, and quality standards. Develops project plans with estimates and ensures development stays organized and adheres to the plan. Leads stakeholder and product owner meetings to define software requirements and creates highly complex systems. Acts as a mentor to junior engineers.
ESSENTIAL FUNCTIONS:

  • Lead the strategic direction of the design, development, and implementation of multiple applications. Performs and leads the detail technical design, debugging, coding, code review and testing of new applications as well as enhancements of existing applications. Compile, assess, and report data results from software testing and analysis. Experience building cloud ready applications. Design and implement software application from both a code point of view and a deployment point of view. Demonstrated experience with front-end and back-end programing and integration frameworks and tools. Estimate the effort required to develop, test and deploy software applications

  • Learn and fully understand business domains and functions. Participates in collaborative meetings with internal and external stakeholders to coordinate both short and long term activities between business areas. Ensures that product engineering remains consistent with the company’s architectural roadmap and product development strategy while improving the performance of existing software. Articulate the trade-offs, benefits and risks of proposed architecture and design solutions

  • Researches, analyzes, and implements best-practice engineering methodologies and processes for products. Provides technical guidance to development teams and oversee the technical aspects of the project. Provide necessary guidance to the teams related to quality engineering (Test Driven Development, Behavior Driven Development, Test automation, performance testing, building quality in from the beginning, and test data management). Develop and implement application on proposed architecture, overseeing issues such as migration. Extend open-source libraries and systems as necessary to meet the needs of the team. Play a crucial role in product scoping and roadmap / architecture discussions. Continually evaluate emerging technologies to identify opportunities, trends, and best.

  • Mentors more junior and senior engineers in-person or via code reviews and assists in problem solving. Provide mentorship, administrative oversight, evaluations, and personal development of junior staff. Assist the application/solution architect in the architectural vision and design process. Assist and triage production issues and propose fixes

SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 10 years Experience in the software development life cycle (SDLC) and ensures adherence to quality and delivery management systems
Preferred Qualifications:

  • Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives.

  • Decomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution.

  • Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project.

  • Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers.

  • Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation.

  • Knowledge of cloud technologies (e.g. Azure, AWS).

  • Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.)

  • Fundamental knowledge of software engineers’ best practices, agile methodologies, CI/CD pipelines.

  • Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests.

  • Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework.

  • Experience with deploying a global application including deployment and configuration management.

  • Ensure code quality standards, deployment methodologies and practices.

  • Knowledge of code deployment architecture and methodology.

  • Reviewing the work of other developers and providing feedback.

  • Ability to communicate technical requirements to all levels of expertise.

  • Proficient in establishing and maintaining good working relationships.

Knowledge, Skills and Abilities (KSAs)

  • Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives.

  • Decomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution.

  • Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project.

  • Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers.

  • Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation.

  • Knowledge of cloud technologies (e.g. Azure, AWS).

  • Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.)

  • Fundamental knowledge of software engineers’ best practices, agile methodologies, CI/CD pipelines.

  • Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests.

  • Strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework.

  • Experience with deploying a global application including deployment and configuration management.

  • Ensure code quality standards, deployment methodologies and practices.

  • Knowledge of code deployment architecture and methodology.

  • Reviewing the work of other developers and providing feedback.

  • Ability to communicate technical requirements to all levels of expertise

  • Proficient in establishing and maintaining good working relationships.

  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Department

Department: Customer Service Delivery

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

#LI-ZW1 

Job Summary

JOB TYPE

Full Time

POST DATE

05/31/2023

EXPIRATION DATE

12/19/2023

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