Employer Services Account Associate

Job Summary

The Employer Services Account Associate will learn the core processes of the Employer Services Account Representative. During a training period of 12 or more months, the Employer Services Account Associate will learn about the signatory employer’s obligation to the various collective bargaining agreements and how those agreements determine the appropriate fringe benefits due for specific occupation skill levels. Following established department procedures, the Account Associate will input employee data into a database, reconcile discrepancies and, when necessary, prepares detailed invoices in order to protect the interest of all participants and Trust Funds.

Essential Functions

· Retrieve, review, organize and process daily work received via inbox, digital inbox, bank
lockbox, work flow, email and fax.

· Create file folders and store documents.

· Input data into computer database.

· Analyze and reconcile discrepancies.

· Apply payments to appropriate report transactions.

· Make accounting transaction adjustments as required.

· Write, prepare and mail correspondence to all CFAO customers.

· Review daily and monthly reports to ensure completion of work.

· Communicates with all CFAO customers by telephone, fax, email and virtual conference.

· Update employer records.

· Maintain delinquent employer files.

· Other duties as assigned.

· Achieve expectations for productivity and quality and follow established departmental
procedures.

Position Requirements

· Must possess a positive demeanor with the willingness to learn.

· Must possess good communication, organization, time management and basic
mathematical skills.

· Must possess the ability to clearly understand and follow written and verbal instructions
and be precise in finished work.

· Must be dependable and reliable.

This is a full-time position in Oakland, CA and in addition to the base wage, this position includes an excellent benefit package with an employer paid retirement plan:

• Carpenters Health and Welfare Trust Fund for California – health and welfare coverage for the employee and eligible dependents, the premium is 100% covered by employer contributions – the current contribution rate is $12.87 per hour or $22,393.80 per year

· Medical – Kaiser or Anthem Blue Cross

· Dental – Delta Dental

· Vision – Kaiser or Vision Service Plan (VSP)

· Prescription – Kaiser or Express Scripts

· Employee Assistance Program (EAP) – Anthem Blue Cross

Eligibility is based on an hour bank and would typically begin 4 months after your employment begins

• Office and Professional Employees Pension Trust Fund – a defined benefit plan with a 5 year vesting period which will provide monthly payments to you for life during your retirement, current hourly contribution is $5.85 per hour up to a maximum of 1,872 hours per year
• Western States 401(k) Retirement Fund of the OPEIU – which you are able to participate in and make pre-tax contributions to as soon as your employment begins
• 11 Paid Holidays per year:

· New Year’s Day

· Martin Luther King Jr. Day

· Presidents’ Day

· Memorial Day

· Independence Day

· Labor Day

· Thanksgiving Day

· Day after Thanksgiving Day

· Christmas Eve

· Christmas Day

· 1 Floating Holiday of your choice – during the 1st Calendar year following the Calendar year in which you were a CFAO employee on December 1st

• Paid Vacation:

· upon hire you will begin to accrue 2 weeks’ vacation per year

· after 5 years of continuous service you will begin to accrue 3 weeks’ vacation per year

· after 10 years of continuous service you will begin to accrue 4 weeks’ vacation per year

· after 18 years of continuous service you will begin to accrue 5 weeks’ vacation per year

Our office is located at 265 Hegenberger Road, Suite 100, Oakland, CA 94621-1480. We have plenty of free parking, are located close to public transportation and we also have electric vehicle charging available on site.

The CFAO is an equal opportunity employer and makes employment decisions on the basis of qualifications, merit and business needs. We want to have the best available person in every job.

The CFAO is committed to complying with all applicable laws providing equal employment opportunities to individuals regardless of race (including natural hair and protective hairstyles), color, religion and religious creed (including religious dress and grooming practices), sexual orientation, marital status, age (40 years and over), national origin, ancestry, citizenship, physical or mental disability (including HIV and AIDS, medical condition, including cancer, genetic characteristics or information, requests for medical leave), sex/gender (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding and/or related medical conditions), reproductive health decision making, gender identity, gender expression, transgender status, and military and/or veteran status, or any other consideration made unlawful by federal, state or local laws. This commitment applies to all persons involved in the operations of the company and prohibits unlawful discrimination by any employee of the CFAO, including Supervisors, Managers, Directors and co-workers.

This job requires a background check.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Type: Full-time

Pay: $28.05 - $33.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $22,394