What are the responsibilities and job description for the Assistant Service Manager - CMA's Williamsburg Ford position at Carter Myers Automotive?
Join Our Team as Assistant Service Manager at CMA Williamsburg Ford!
Are you a passionate and driven Service Advisor looking to take the next step in your career? CMA Williamsburg Ford is offering an incredible opportunity for an experienced service professional with aspirations of becoming a Service Manager.
About the Role
As the Assistant Service Manager, you’ll play a pivotal role in our Service Department, supporting our Service Manager and working directly with our talented team of technicians and advisors. This is a hands-on leadership position designed for someone who thrives on delivering exceptional customer experience, optimizing service operations, and building a successful team.
Why Join CMA Williamsburg Ford?
At CMA Williamsburg Ford, we’re not just a dealership, we’re a family, committed to growth and innovation. We are employee-owned and believe in providing opportunities for our team to develop and advance their careers.
This role is ideal for someone who is:
- Ambitious: You have a long-term goal to step into a Service Manager role.
- Customer-Focused: You excel at building relationships and delivering outstanding service.
- Operationally Savvy: You understand the daily operations of a service department and can contribute to improving efficiency and profitability.
What You’ll Do
- Assist the Service Manager in daily operations, including scheduling, team coordination, and meeting performance goals.
- Coach and mentor service advisors and technicians to ensure excellence in customer satisfaction.
- Ensure all repair orders are processed promptly and accurately.
- Drive revenue by identifying opportunities to upsell services while maintaining integrity and transparency.
- Foster a positive, team-oriented environment where employees feel empowered to succeed.
What We’re Looking For
- Proven experience as a Service Advisor or similar role in an automotive service department.
- Strong communication and organizational skills.
- Leadership potential with a desire to learn and grow.
- A customer-first mindset with a commitment to delivering top-notch service.
What We Offer
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and advancement.
- A supportive and dynamic work environment.
- Employee ownership perks and benefits.
Take the Next Step in Your Career
If you’re ready to accelerate your career and make a meaningful impact, this is your chance! Join CMA Williamsburg Ford, where you’ll be part of a company that values growth, innovation, and excellence.
Apply today and start your journey toward becoming a Service Manager!
We look forward to welcoming a dedicated and ambitious individual to our team.
https://recruiting.paylocity.com/Recruiting/Jobs/Apply/2902544
Requirements:What We’re Looking For
- Proven experience as a Service Advisor or similar role in an automotive service department.
- Strong communication and organizational skills.
- Leadership potential with a desire to learn and grow.
- A customer-first mindset with a commitment to delivering top-notch service.
At CMA we offer the BEST benefits around! Our employee benefits include Employee Stock Ownership, a 401k with a company match, monthly personal growth classes led by renowned life coaches, professional development and advancement opportunities, and an employee discount program for vehicle purchases, parts, and service work. Additionally, our facility is state-of-the-art, and our dealership is closed on Sundays.
