What are the responsibilities and job description for the Residential Relief Advocate position at Casa Myrna?
Principal Duties and Responsibilities
- Performs telephone screening intake, parent and child intake and assessments, advocacy and referrals for all program participants.
- Provides crisis intervention and supportive listening to survivors and children in the program.
- Maintains the structure and policies of the program to ensure safety and security; report problems immediately to supervisor; shares in staff chores (including but not limited to cleaning common areas, staff office, staff bathroom).
- Keeps accurate and complete records of all services and activities as required (i.e. hourly notations in communication log book, completion of end of shift report).
- Coordinates with program participants the daily maintenance and cleaning of the shelter, children’s play space.
- Helps maintain a welcoming home environment to all participants (i.e. prepare room for new guests).
- Demonstrates professionalism through interactions and communications with participants, colleagues and external collaborators.
- Works as a team player with other program staff/supervisors, staff throughout the agency and supervisor, the Program Coordinator.
- Attends professional development trainings both within Casa Myrna and in the community.
- Attends monthly all staff meetings held at the main office and individual/group supervision.
- Provides age appropriate childcare and play-time activities as needed.
- Adheres to Casa Myrna’s policies and procedures while performing day-to-day activities to ensure successful operation within the department and agency.
- Performs other duties as assigned by supervisor.
Qualifications and Requirements
- Committed to Casa Myrna’s values and mission of ending domestic and dating violence and commercial exploitation, and promoting social justice and social change.
- Demonstrated experience working with survivors of domestic/dating violence, trauma and abuse, and with marginalized communities, particularly communities of color.
- Minimum of 3 years’ demonstrated experience working as an activist, community organizer, or advocate.
- Familiarity with Boston-area community agencies and resources, particularly those serving youth, homeless and/or low-income populations.
- Demonstrated ability to utilize appropriate, non-judgmental communication techniques when responding to survivors that illustrates sensitivity to their experiences and needs. Ability to work and advocate in a collaborative style with diverse ethnic, cultural, linguistic, and socio-economic groups, as well as diversity based on ability/disability, sexual orientation and religion.
- Ability to prioritize and coordinate work at multiple sites; ability to work independently and in a team.
- Excellent interpersonal, communication, crisis management, organizational, and problem-solving skills.
- Promote an atmosphere of respect and cooperation; maintain confidentiality regarding program participants.
- Ability to travel throughout Boston required; driver’s license and access to a vehicle preferred.
- Ability to work a flexible schedule, including evenings and/or weekends as needed.
- Fluency in a language other than English strongly preferred. Preference for Spanish, Portuguese, Cape Verdean Creole, or Haitian Creole
Hourly rate: $20-$24 based on time in service. Starting rate is $20
Location: Boston’s South End and Dorchester area neighborhood
Hours: Days, evening, overnights, and weekend shifts available
Casa Myrna is an equal opportunity employer committed to workforce diversity and hiring people with diverse life experiences. Survivors, people who are bilingual/bicultural, persons of color, people with disabilities, and LGBTQIA people are strongly encouraged to apply.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If reasonable accommodations are needed during recruitment process, email hr@casamyrna.org.
Salary : $20 - $24