What are the responsibilities and job description for the Teller position at Cascade Federal Credit Union?
We are looking for a bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the frontline of our credit union and will play a fundamental role in achieving our member satisfaction and revenue growth objectives. The best candidate must be comfortable making transactions daily, communicating with different types of members and selling the credit union's products/services.
Responsibilities
- Conduct routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc)
- Assess member needs and introduce new products and services (credit cards, saving bonds, etc)
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers’ issues and provide relevant information
Skills
- Proven working experience in banking, personal banking, retail banking or financial services
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- Excellent sales skills
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Banking: 1 year (Required)
- Cash Handling: 1 year (Required)
Ability to Relocate:
- Everett, WA 98204: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22