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Resident Services Coordinator

$36k-49k (estimate)
Other 4 Months Ago

About Us

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

 

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

 

Rate of Pay: $16.00

Schedule: Mon-Thurs; 8am-5pm

Hours: 16/week

Location: Canby, OR

Properties: Cascade House at Hope Village and The Meadows

Benefits: Sick Pay, Employee Assistance Program 

Essential Functions and Responsibilities

SUMMARY

The Resident Service Coordinator will connect eligible residents to needed supportive services or medical services which are provided by private practitioners or agencies in the general community. In addition, duties may include formal and informal case management, in which the service coordinator is responsible for assessing service needs, determining eligibility for public services, and making resource allocation decisions. In addition, this position is responsible for fostering an environment in which the residents can live independently and helps to access services available in the community, and designs programs and services to meet the needs and desires of the property’s residents.

 

Provide general case management (including intake) and referral services to all residents needing such assistance.*

 

May provide formal case management for a resident when such service is not available through the general public.*

 

Establish linkages with all agencies and service providers in the community; shop around to determine/ develop the best "deals" in service pricing to assure individualized, flexible, and creative services for the involved resident(s).*

 

Set up a directory of providers for use by both project staff and residents.*

 

Refer and link the residents of the project to service providers in the general community, such as: case management, personal assistance, homemaker, meals on wheels, transportation, counseling, occasional visiting nurse, preventative health screeners, wellness, and legal advocacy.*

 

Educate residents on service availability, application processes and procedures, client rights, as well as providing advocacy as appropriate.*

 

Monitor the ongoing provision of services from community agencies and keep the case management and provider agency current with the progress of the individual.*

 

Manage the provision of supportive services where appropriate.*

 

May set up volunteer support programs with service organizations in the community.*

 

Help the residents build informal support networks with other residents, family, and friends.*

 

May provide training to project residents in the obligations of tenancy or coordinate such training.*

 

May educate other project staff on issues related to aging and service coordination to help them to better understand, work with, and assist the residents.*

 

Conducting comprehensive, non-clinical assessments of residents for wellness and social needs. *

 

Helping residents to identify, access, and coordinate services (such as personal care services), including monitoring of services provided and follow-up communication with service providers. *

 

Monitoring the receipt and follow through of services, including encouraging and motivating residents to engage with providers and participate in their own care/services management. *                                                                                                                                      

Proactively developing and arranging educational/preventative health programs and services for residents. *

 

Developing and sustaining partnerships with the Area Agency on Aging, the Aging & Disability Resource. *

 

Connection, community-based supportive service providers and other community stakeholders. *

 

Maintaining an up-to-date resource directory with all local service providers. *

Qualifications and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Associate’s (A.A.) Degree in social work, gerontology, psychology or counseling is preferred; or High school diploma or general education degree (GED) with 3 to 5 years related experience and/or training; or equivalent combination of education and experience.

 

CERTIFICATES, LICENSES, REGISTRATIONSValid Driver’s License and insurance is required. 

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WEBSITE

cascade-management.com

HEADQUARTERS

PORTLAND, OR

SIZE

50 - 100

FOUNDED

1988

CEO

DAVID BACHMAN

REVENUE

$5M - $10M

About Cascade Management

Cascade Property Management is a real estate company based out of 556 Lilly Rd Se Ste B, Olympia, Washington, United States.

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If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.

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Quotes from people on Resident Services Coordinator job description and responsibilities

Resident services coordinators work at assisted living facilities, universities, or similar housing communities.

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They are responsible for creating a friendly and functional environment for everyone who lives in their facility.

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Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.

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Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Resident Services Coordinator jobs

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.

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Proven ability to work with diverse groups in cooperative problem-solving and consensus building.

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Demonstrated ability to establish trusting, confidential relationships

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Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.

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Step 3: View the best colleges and universities for Resident Services Coordinator.

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