What are the responsibilities and job description for the Entry-Level Client Relations Specialist position at Catalyst?
Are you tired of feeling like just another number on an employee roster?
Consider joining our Catalyst family!
We value each team member and appreciate how your role impacts our customers and clients. Fostering a culture of collaboration, integrity, initiative, and good old fashioned hard work, we hire people who are passionate about doing the right thing.
If this sounds like you, Let's Talk!
Required Skills and Responsibilities:
- Must be a team player with a positive attitude and businesslike conduct.
- Ability to operate within company policies, procedures, and standards.
- Attention to detail, accuracy, ability to prioritize and follow through.
- Possess excellent organizational, interpersonal, and communication skills.
- Ability to learn and utilize computer applications - training provided.
- Know and understand services offered by Catalyst and ability to make recommendations to clients.
- Escalate and follow up on unresolved service issues with clients.
- Serve as the primary liaison for customer service issues related to assigned accounts.
- High School Diploma or GED required - College Degree Preferred.
Some Benefits:
- Career Advancement Opportunities
- Health Insurance
- Paid training
- 401K with matching
- Birthday awareness
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- On-the-job training
- Professional development assistance
Shift:
- Day shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Sacramento, CA 95811 (Preferred)
Work Location: In person
Salary : $50,000 - $60,000