Trainer

Your role as an Application /EHR Trainer – Information Technology AEDE Dept:

The Application /EHR Trainer is responsible for conducting general training sessions with users, new and current, as needed. The position also develops and continuously updates training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions) as it relates to new programs/implementations.

• Develop and continuously update training materials for various training sessions (Orientation, Advanced, Refresher classes, Helpful Hints, Frequently Asked Questions).
• Conduct general training sessions with users, new and current, as needed.
• Create schedule of training courses & conduct those trainings to increase all departments use and satisfaction in the EHR
• Assist in system administration development and customization in Test environment.
• Maintain knowledge of standard configurations.
• Conduct observations of users in their environment to identify areas for improvement and suggestions for work-flow redesign.
• Create reoccurring schedule to make sure all departments in all facilities have training with the EHR.
• Manage tasks to support implementations and upgrades.
• Participate in project meetings.
• Provide notes to project meetings participants.
• Track tasks and maintain project materials. Monitors various processes and functionality in the EHR and route issues to appropriate parties.
• Assists with application upgrades, upgrade testing and management of support issues that may result from upgrades/projects.
• Other duties as assigned.

REQUIRMENTS:

• BA/BS degree or equivalent relevant experience.
• 1-3 years of experience in a healthcare setting (clinical background a plus).
• 1-3 years of hands-on experience using and/or supporting myEvolv/Epic/Athenahealth EMR\UKG systems.
• Hands on experience with medical chart and related paperwork.
• Hands on experience with EMR based charge capture preferred.
• Hands on experience with scheduling and registration.
• Experience with the medical billing process is a plus.
• Experience with CBHC practices is a plus.
• Ability to pass a CORI and driving record background check

SUCCESS FACTORS:

Key elements to the success of this position include:

• Excellent interpersonal and technical support skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.

Take advantage of a competitive compensation of $70,000-$85,000, complimented with a phenomenal benefits that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

AT CEnter for human development (chd) Care Finds a way:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

CONNECT WITH OUR TEAM TODAY!

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Experience

• 1 - 3 years: 1-3 years of experience in a healthcare setting (clinical background a plus). 1-3 years of hands-on experience using and/or supporting myEvolv/Epic/Athenahealth EMR\UKG systems. Hands on experience with medical chart and related paperwork. Hands on experience with EMR based charge capture preferred. Hands on experience with scheduling and registration. Experience with the medical billing process is a plus. Experience with CBHC practices is a plus.

Education

• Bachelors or better

Behaviors

• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)