What are the responsibilities and job description for the ASSOCIATE REPRESENTATIVE WO PROCESS position at CenterPoint Energy?
Date: Dec 16, 2024
Location: Evansville, IN, US, 47711
Company: CenterPoint Energy
CenterPoint Energy and its predecessor companies have been in business for more than 150 years.
Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Job Summary
Performs work order creation and completion activities in the ESD module of SAP to ensure the accuracy of records used to construct, maintain and operate the company’s gas delivery system; analyzes and corrects errors produced in the ESD module of SAP; and other related administrative and clerical duties as assigned.
Essential Functions
- Inputs construction and maintenance information into SAP and/or Mobile Data, initiates customer billing, creates follow-up orders, updates order information, and communicates order information to field operations to ensure the accuracy and integrity of company records.
- Receives, analyzes, interprets, calculates, verifies the accuracy and completeness of ESD work orders, customer invoicing and other related documentation.
- Completes ESD orders in SAP and/or Mobile Data to ensure accuracy and integrity of materials management.
- Reviews work orders and time charges in SAP for accuracy, DOT compliance and completeness.
- Contacts customers to obtain pertinent information to support the work order process or information inquiry.
- Maintains current knowledge of department and company information regarding pricing and other general knowledge.
- Assigns work orders to vendors while collaborating with Contract Services.
- Maintains the archival recordkeeping process and partners with other work groups, such as SAP, FileNet, Mobile Data and GIS to ensure that records are maintained to document the gas delivery system and to comply with federal, state and other regulatory bodys.
Additional Knowledge
- Able to demonstrate knowledge of natural gas distribution system operations
- Able to demonstrate a working knowledge of SAP and SAP’s work environment (including ESD)
- Able to demonstrate basic analytical and problem-solving skills and make sound decisions
- Able to demonstrate working knowledge and proficiency with PC’s, mobile data and SAP, including SAP transactions for leak management, reporting, maintenance, work order origination and completion
- Able to demonstrate effective oral and written communication skills
- Able to demonstrate excellent interpersonal skills
- Able to prioritize and manage multiple projects, activities and deadlines effectively
- Able to work in a team-oriented environment
- Able to adapt quickly and respond well to changing priorities
- Able to demonstrate and apply strong customer service skills
- Able to use personal computer software proficiently, such as word, excel and electronic mail
- Able to handle confidential information with discretion
Education Description
Requires a high school education or the equivalent, knowledge of English, basic mathematics (addition, subtraction, multiplication, division and calculation of fractions and/or percentages), grammar, spelling and punctuation.
We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.
Diversity, Equity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
What we bring to you
- Competitive pay
- Paid training
- Benefits eligibility begins on your first day
- Transit subsidies
- Flexible work schedule, paid holidays and paid time off
- Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
- Professional growth and development programs including tuition reimbursement
- 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
Job Type: Full Time
Posting Start Date: 12/16/2024
Posting End Date: 01/06/2025
Posting Start Date: 12/16/2024
Posting End Date: 01/06/2025
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
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Nearest Major Market: Evansville
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