Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

This position will work Monday-Friday and 2 Saturdays/month. Weekday shifts will rotate between 8am-12pm and 3pm-9pm. Saturday shifts will be 8am-12pm or 9am-1pm. Once trained the position will be hybrid, with 2 days in the office each week.

SUPERVISORY DUTIES:  None

SUMMARY:  Minimize bank losses and control delinquency for installment loans, revolving credit, overdraft protection accounts and mortgage loans.  Provide clerical assistance for other functions of the department.

SPECIFIC DUTIES:

• Collect delinquent payments for installment loans, revolving credits, overdraft protection and mortgage loan accounts to minimize losses and maintain goals set for delinquency percentage.  Collection activity includes phone, mail and email contact and occasional personal visits to clients’ residences.
• Follows proper collection practices to ensure compliance with all applicable state and federal laws and regulations, and Centier policies.
• Basic computer skills (NuPoint, Windows, Word, Excel, RMS Collection System), fax machine, telephone.
• Prepare monthly reports.
• Provide queue coverage for associates that are off due to a temporary absence.
• Provide monthly reporting of delinquent loans to private mortgage insurance companies
• Provide support services for foreclosures and ORE maintenance and sale.
• Filing, research, account adjustments, computer input.

Knowledge, Skills and Abilities

• Computer skills – NuPoint, Risk Management Collection System, Word, Excel, Internet, Treev, Synergy.
• Knowledge – collection laws; comprehending bankruptcies and the foreclosure process. Familiarity with Installment, Mortgage, RVC loan documents.
• Skills and Abilities – Display a professional, informative and respectful demeanor while preserving the customer’s positive impression of the bank.  Requires strong and persuasive verbal and written communication.
• Must have valid driver’s license.  Should have general knowledge of the Northwest Indiana area.

EDUCATION/EXPERIENCE: 

• High school diploma
• Minimum 1 to 2 years collection experience. Auto/Mortgage experience is preferred.

Internal Pay Level 5

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Salary : $18