Director TME Business Partnerships (Human Resources)

Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY, and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in the achievement of results, and the opportunity for growth with the Centra Family. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you.

Centra Credit Union has an exciting opportunity for a Director Team Member Experience Business Partnerships in Columbus, Indiana. This position is a leader, manager, and an individual contributor responsible for the following areas of Team Member Experience (TME):  Business Partner relations with the Centra Family through all Lines of Business, Recruiting & Selection, and Performance Management. Demonstrates a commitment to fostering a positive environment for all Team Members in conjunction with TME objectives and consistent with Centra’s values and policies.

Spanish/English interpreters may be eligible for an interpreting differential.        

ESSENTIAL FUNCTIONS:

This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.

• Directs business partnering with Team Members and Supervisors in assigned Lines of Business. Provides information, coaching and consulting on a range of human resources topics. Interacts with Centra Team Members to support departments, assess needs, provide problem resolution, and communicates and educates on TME related matters. Enhances Team Member engagement, reduces turnover, and supports TME’s mission through business partnering and collaborative TME efforts.
• Manages the recruitment and selection process. Maintains applicant tracking systems in compliance with employment laws, Centra policies, and TME procedures. Coaches Hiring Managers and TME Business Partners on recruitment and selection. Ensures strong recruiting practices to align with Centra’s culture, business needs and goals. Oversees the TME Business Partners facilitation of orientation and onboarding, in collaboration with TME Training and Development, ensuring quality onboarding experience.
• Conducts investigations on accident and incidents. Keeps Senior Vice President TME and Line of Business Leadership apprised of investigations and collaborates for next steps and resolution.
• Directs TME Business Partners and facilitates the Performance Management process. This process includes: communication and education to Team Members, job profile development and revision, goal planning and workplans, disciplinary action, performance improvement plans and performance reviews with legal compliance and compliance with Centra’s policies and practices.
• Administers Team Member engagement activities for morale and recognition.
• Compiles TME information for reporting, quality control and audit purposes. Provides contributions and preparation to all audits of TME information to ensure compliance with employer related regulations and Centra policies and TME procedures.
• Supervises the day-to-day operations of TME Business Partners. Supervisory duties include performance management, training, development, and demonstrating and cultivating Centra’s Vision, Mission, Culture and Core Values. 
• Contributes and supports TME related projects, events, goals, and endeavors as directed by SVP of TME. Partners with TME Training & Development and TME Operations.
• Maintains ongoing communication with Senior Vice-President TME of pertinent problems, irregularities, new developments, changes, and other important information within area of responsibility.
• Develops and updates TME procedures and recommends potential improvements or solutions to various departmental and Team Member experience.

Centra is an Equal Opportunity Employer