What are the responsibilities and job description for the Optometry Receptionist position at Central Ohio Eyecare, Inc.?
Overview
We are seeking a dedicated and organized Receptionist to join our team in a dynamic healthcare environment. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring smooth operations within our clinic and enhancing the patient experience.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage incoming calls, directing them to the appropriate personnel while maintaining professionalism.
- Schedule appointments and manage the clinic's calendar efficiently.
- Verify patient insurance information and assist with insurance-related inquiries.
- Prepare patient flowcharts for the coming day/week
- Maintain accurate patient records and ensure compliance with health information management standards.
- Assist with billing processes as needed.
- Handle administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with staff to facilitate effective communication within the clinic.
- Uphold confidentiality and adhere to HIPAA regulations at all times.
Skills
- Strong background in customer service, particularly in a medical or optometric office setting.
- Familiarity with health information management practices and medical terminology.
- Experience as a medical receptionist or in a similar role is preferred.
- Proficient typing skills for efficient data entry and documentation.
- Knowledge of insurance verification processes is advantageous.
- Ability to work well under pressure while maintaining attention to detail.
- Excellent verbal and written communication skills to interact effectively with patients and staff.
- A proactive approach to problem-solving and a commitment to providing high-quality service.
- Willingness to help other staff to complete their tasks for the day or week, in preparation for the coming week
Join our team as a Receptionist, where your contributions will make a significant impact on patient care and clinic operations. We look forward to welcoming an enthusiastic individual who shares our commitment to excellence in healthcare service.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 37 – 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Medical Specialty:
- Ophthalmology
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical receptionist: 2 years (Required)
Ability to Commute:
- Columbus, OH 43202 (Required)
Ability to Relocate:
- Columbus, OH 43202: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20