Store Manager

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. We are currently seeking an experience Store Manager for our St. Helena facility.

SUMMARY:

Ensures a best-in-class shopping experience for all Central Valley and/or Foster Lumber customers through/by; a safe, clean, well merchandised, and properly staffed environment. Hires and engages employees while at the same time coaching performance and company behaviors. Holds themselves and their teams accountable for company guidelines, policies, and procedures. Responsible for the financial performance of the location.

DUTIES & RESPOSIBILITIES:

Leadership

• Models safe behavior, holds others accountable, attends all safety meetings, and contributes to safety committee activities.
• Models Brand Behaviors consistently.
• Identifies opportunities and recommends solutions to improve facility performance.
• Partners with other managers at facility to lead overall store growth and drive employee engagement.
• Collaborates with other departments to meet company initiatives and/or shared goals.

Sales Performance

• Works with leadership to set annual, monthly, and weekly sales goals. Develop tracking and reporting measures to communicate results (i.e. one on one meetings, email notifications, department meetings, etc.).
• Sets monthly sales goals with teams and conducts daily and weekly follow up on progress and activities.
• Provides product observations and recommends ideas to the Merchandising Team (e.g., pricing, new products, services, items to be discontinued, etc.).
• Maintains current, in-depth knowledge of the Company’s store products and their applications.
• Responds to customer inquiries and needs promptly.

Manages Others

• Coaches employee performance to ensure superior customer service and product knowledge.
• Addresses employee concerns related to the work environment and performance escalating to leadership as appropriate.
• Ensures employees attend product training meetings and are cross trained where appropriate.
• Partners with Human Resources for employee needs (e.g., hiring, pay changes, employee discipline, terminations, etc.).

Operational Results

• Ensures store is clean, properly merchandised, and safe.
• Participates in budgeting and forecasting. Manages productivity metrics for wages against sales and expenses to meet budget.
• Maintains procedures (e.g., cash handling, special orders, inventory turns, theft, ordering, receiving, price changes, overrides, etc.).
• Ensures work schedules are completed and communicated to maximize labor based on sales for facility.
• Ensures timely receipt of materials and placement on floor to meet sales targets and merchandising expectations.
• Partners with Inventory Control, Marketing, Sales, and Merchandising to manage shrink, in-stock, inventory turns.
• Responsible for opening and closing of the facility.
• Observes store for potential theft and security risks.
• Performs other duties as assigned.

KNOWLEDGE/SKILLS:

• Understands the workings of the locations Income Statement.
• Proven results with regards to planning and execution.
• Problem solving abilities
• Strong communication skills (oral and written)

EDUCATION/EXPERIENCE:

• 1 year managing facility safety programs preferred.
• 5 years retail management experience required.
• 5 years managing others required.
• Bachelor of Arts desired.
• Bilingual desired.
• Industry (construction or agriculture) experience a plus.

Central Valley is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.