Manager operation

Purpose As a DPI; Ops Manager, you will be collaborative and inclusive part in helping our clients meet their print and imaging needs while being part of a fun, team-oriented culture.

You’ll produce and finish large copy, print, litigation and scanning orders coming into our print facility using high volume digital print equipment.

Accountable for daily operations of Print & Imaging team, production and logistics. Responsible for assessing talent, enforcing quality standards and creating procedural operations.

Manages production expenses, client expectations and upholding Ubeo standards. Responsibilities Clearly communicates job expectations / consequences of direct reports by training, cross training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality.

Oversee the quality process of all jobs before, during and postproduction Create and follow production workflow using high volume digital print / scanning equipment Identify gaps / scope creep in service delivery and adjust process documentation to work within the client or Ubeo framework while ensuring financial responsibilities are met Communicate with sales, leadership, vendors regularly to meet customer deadlines Meet or exceed revenue and gross profit expectations Work with manager to improve productivity, processes, staffing, and any performance issues Motivates employees and recognizes their accomplishments in a timely manner leveraging the Ubeo Core Values Be flexible to perform other duties as assigned;

may be client facing on sales calls Job Related Dimensions Digital print sales and process management experience preferred Team player, Exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers Strong attention to detail Strong communication skills both verbal and written Qualifications 5 years of experience in a Digital Copy / Print / Scan environment 2 of years leading a team Attention to detail and exceptional organization skills Experience managing multiple priorities, projects Ability to read & interpret instructions, identify problems / missing information and address them proactively Computer Skills : Microsoft Office (Access, Excel, PowerPoint, Word), Acrobat, Adobe Creative Suite, Publisher.

Physical Demands & Work Environment Ability to sit at desk for prolonged periods of time. Ability to talk on the phone and work with various computer tools and applications.

Ability to type and compose written communication in various forms. Ability to operate a motor vehicle for travel to client sites.

Ability to stand / walk for prolonged periods at times. Ability to lift 20 lbs on occasion. Must have a valid driver’s license and an acceptable driving record.

Last updated : 2024-11-05