4 Customer Success Manager 35886 Jobs in Urbandale, IA
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Cerebral Staffing, Llc is Hiring a Customer Success Manager 35886 Near Urbandale, IA
Join Cerebral Staffing LLC as a full-time Customer Success Manager onsite at John Deere in Urbandale, IA. Ideal candidates will have degrees in Business, Technology or Agriculture.
Call Center success or leadership experience is required for this position.
Hours: Full-time, M-F
Hourly Rate of Pay: $23.69
As Customer Success Manager at John Deere you will be responsible for driving customer utilization and value realization for new and existing products, including See & Spray, Autonomous Tillage, ATTA, and other premium solutions. In addition, you will:
• Assist customers in their product journey: onboarding, use, and renewal
• Deeply understand the product capabilities and explain them to drive positive outcomes
• Improve customer value realization and product utilization in close partnership with dealer and customer support teams
• Deliver customer insights that drive actions within product management, engineering, tactical marketing, customer support, and other functions
What Skills You Need:
• Self-starter and self-motivated
• Great communicator
• Detail oriented
• Ability to work closely with many internal and external stakeholders
• Strong analytical capability
• High customer empathy and emotional intelligence
• Intermediate capabilities with Microsoft Office Suite
• Knowledge of data and analytics tools and dashboards
What Makes You Stand Out
• Entrepreneurial spirit
• Product Management or Product Support experience
• 5 years of Customer Success Management experience
• Experience with products or services that utilize machine learning
Education
• Bachelor’s degree with emphasis in Business, Management, or Technology discipline or equivalent experience
Job Summary
Full Time
$83k-112k (estimate)
02/02/2023
03/01/2023
cerebralstaff.com
Des Moines, IA
<25
Related Companies
The following is the career advancement route for Customer Success Manager 35886 positions, which can be used as a reference in future career path planning. As a Customer Success Manager 35886, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager 35886. You can explore the career advancement for a Customer Success Manager 35886 below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
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