Front Desk Team Member

Front Desk Team Member at Chesapeake Health & Fitness Club!

WE ARE LOOKING FOR SOMEONE TO WORK PERMANENTLY FOR FRONT DESK!_ THE SHIFT ISTHURSDAY 5AM - 1PM !_

Job Description for Front Desk :

• Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
• Punctual
• Identifies and prioritizes problems and issues related to service area.
• Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
• Ensures that appropriate changes were made to resolve customers' problems.
• Refers unresolved customer issues to management for further investigation.
• Processes applications, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork.
• Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Ensure all members are scanned into system.
• Sweep out front.
• Excellent sales ability.
• Able to sell Memberships Contracts and meet closing ratio requirements
• Enter Traffic into computer and follow up frequently
• Enter all contract information in system properly
• Ensure all class attendance is entered into Mindbody
• Assist with calling people about their account balance.
• Accepting payments on their accounts in the form of cash, checks or credit cards.
• Able to assist with Collections efforts.
• Answer all phone calls in a friendly and polite manner always.
• Clean and wipe down all equipment, mirrors and floor.
• Laundry
• Inventory Control
• Open/ Close Register

*The company reserves the right to add or change duties at any time.

Perks:

• Flexible fun working environment
• FREE gym membership with over 40 classes!
• DISCOUNTED Personal Training Prices
• Swag Discounts
• Family Pricing for gym

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift

Work Location: In person

Salary : $15