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Chesters Market Inc
Cloverdale, OR | Full Time
$39k-50k (estimate)
7 Months Ago
Customer Service Supervisor 1
Chesters Market Inc Cloverdale, OR
$39k-50k (estimate)
Full Time 7 Months Ago
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Chesters Market Inc is Hiring a Customer Service Supervisor 1 Near Cloverdale, OR

Wage Range

$17.00 - $18.50 per hour 

Full time:

  • Permanent Position
  • 30 or more hours per week on average
  • Health, dental, vision, and short-term disability insurance
  • 401K Retirement Package with up to 4% employer match 
  • Paid Vacation and Personal Time
  • Training and Scholarships are available for up to $1,000 per term
  • Premium Pay increase of .50¢/hour for all eligible employees working any hours on Saturday-Sunday, and weekdays before 6 am, or after 7 pm

Position Overview

Give Reviews; Operate Liquor Store Checkstand, Operate Western Union Station. Operate a check stand, bag and carry out groceries, bottle room service, and assure the front end is continuously moving customers through. Front End Leads will also be responsible for keeping their assigned areas clean and full of supplies or products.

Essential Job Functions

  • Itemize and total customer merchandise selection at the checkout counter, using cash register, and accept payment for purchases.
  • Pack customer purchases in bags or cartons.
  • Transport packages to customers' vehicles.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Handle bottle returns, and customer service calls in the bottle room.
  • Clean check-stands or assigned areas, fill supplies.

Non-essential Job Functions

  • Occasionally take inventory or examine merchandise to identify items to be reordered or replenished.
  • May stock shelves with new or transferred merchandise.
  • Other related duties as assigned by Front End Supervisor.

Requirements

  • Comfort counting money and performing transactions
  • Ability to communicate clearly with employees, customers, and vendors
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Service Orientation — Actively looking for ways to help people.
  • Mathematics — Knowledge of arithmetic, and its applications.

Other Skills/Abilities

  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Coordination — Adjusting actions in relation to others' actions.
  • Time Management — Managing one's own time and the time of others.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Physical Requirements

  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Ability to work 8 hours per day
  • Endurance - Ability to stand, walk, and change positions for entire work shift.
  • Lifting - Ability to frequently lift 1-10lbs, and occasionally lift 11-40lbs.
  • Pulling/Pushing - Ability to frequently use 1-10lbs, and occasionally 11-40lbs or force.
  • Movement
    • Continuously use arms, wrists, and hands.
    • Continuously reach for and below the shoulder.
    • Continuously grasping/squeezing items.
    • Frequently twist, and walk on a level surface
    • Seldom bend/stoop, crouch/squat, and climb steps.

NOTE:  This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

08/21/2022

EXPIRATION DATE

05/15/2024

Show more

Chesters Market Inc
Full Time | Part Time
$30k-38k (estimate)
9 Months Ago
Chesters Market Inc
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Chesters Market Inc
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The job skills required for Customer Service Supervisor 1 include Customer Service, Coordination, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor 1. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor 1. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Supervisor 1 positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor 1, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor 1. You can explore the career advancement for a Customer Service Supervisor 1 below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Supervisor job description and responsibilities

Guide and direct customer service team towards achieving operational goals.

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Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

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Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.

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Perform annual reviews, appraisals and performance management reviews for the customer service staff.

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Monitor business and process metrics to measure and manage customer service effectiveness.

05/09/2022: Augusta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Supervisor jobs

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/28/2022: Durham, NC

The culture must be one of really honestly respecting and valuing staff and customers.

03/01/2022: Newark, NJ

Listen attentively and actively and they must take ownership and responsibility.

03/23/2022: Shreveport, LA

They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.

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Good customer service should be offered with politeness, respect and understanding.

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Step 3: View the best colleges and universities for Customer Service Supervisor.

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