Care Coordinator

Job Title: Care Coordinator

Schedule: Monday - Friday 9:00am - 5:00pm

We are seeking a highly motivated and compassionate Care Coordinator to join our healthcare organization. The Care Coordinator will serve as a vital link between our patients and our healthcare team. The successful candidate will be responsible for guiding patients through care plans, ensuring follow-up, and promoting a healthy lifestyle. Additionally, the Care Coordinator will assist in the referral process and be solely responsible for care team-based utilization management, and patient follow-up for hospital discharges and emergency room visits.

Responsibilities:

• Act as peer support for enrolled patients which includes advocacy as patients navigate the medical system and relationship building with individuals and their families.
• Manage inpatient and outpatient utilization and medical care follow-up.
• Perform population-based management activities.
• Ensure patients health risk assessment are completed and provided to the various entities.
• Report any health follow-up. Lenges to the care team including Care Coordinator
• Maintain and distribute approved disease specific education to identified patient panel and community.
• Provide reminder phone calls for various scheduled appointments or follow-up after scheduled appointments.
• Assist patients with obtaining specialty care visits, Primary Care Provider visits, and ancillary services such as labs/diagnostics, including making appointments as needed.
• Manage the referral process by setting up, completing, and tracking medical referrals

Qualifications:

• Associates Degree or 3 years or more of health related experience. Bachelor's Degree preferred.
• Proficient in Electronic Health Record, MHN Connect, Microsoft Word and Excel.
• A minimum of three (3) or more years of experience or related healthcare experience required.

Chicago Family Health Centers offers benefits to all its full-time employees:

BCBS Medical PPO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 10 Days of Paid Time Off | 8 sick days |

Work Arrangement: This role is eligible for a “hybrid remote” work arrangement. If hybrid, it is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required on a regular basis (weekly, monthly, etc.).

Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Education and Experience

• Associates Degree or 3 years or more of health related experience. Bachelor's Degree preferred.
• Proficient in Electronic Health Record, MHN Connect, Microsoft Word and Excel.
• A minimum of three (3) or more years of experience or related healthcare experience required.

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