Position Summary

Support servers and serve as liaison between the kitchen, servers and Guests. Ensure hot food is delivered hot and cold food to the appropriate server and/or Guests. Provide garnish, presentation and preparation assistance in the kitchen.

Manager

Front of House Manager/Kitchen Manager

Job Tasks

• Smile and maintain a positive attitude at all times.
• Deliver food from kitchen to appropriate server and assist server with delivery of food to Guests
• Work with Expeditor to ensure efficient delivery of food based on restaurant layout.
• Perform food preparation duties as needed.
• Follow all Chickie's and Pete's service standards.
• Check food for quality and presentation before serving. All food should be presented according to Menu Builds.
• Ensure food is transported and handled in a sanitary manner.
• Deliver to-go orders to Host/Hostesses Stand for Guest pick up
• Assist in bussing and cleaning responsibilities.
• Respond appropriately to Guests requests, comments and complaints and bring any issues to the attention of a manager.
• Complete beginning, change and end of shift side duties
• Work efficiently and with a sense of urgency.
• Attend all scheduled employee meetings.
• Provide garnish for specified menu items according to Menu Build.
• Additional tasks as assigned

Main Responsibilities, Required Skills and Knowledge

Guest Service

Must consistently be able to assess, anticipate and meet Guests' needs and respond quickly without losing focus or projecting a mood that detracts from the Guests' overall dining experience

Communication

Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate he or she needs more direction or training

Interpersonal Relationships

Must adapt to different personalities of Guests and coworkers without losing focus. Teamwork: Working together as a team is a critical success factor in any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment.

Sales Techniques and Guest Influence

Must understand all Chickie's & Pete's products and services as well as have the ability to understand Guest's needs clearly.

Performing General Physical Activities

Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time.

Problem Solving and Conflict Management

Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.

Analytical Skills

General accounting and mathematical skills required along with point of sale application knowledge. Must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems

Quality Control and Priority Assessment

Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the Guests.

Language Skills

Must speak and write with excellent command of the English language including proper spelling and grammar.

Flexibility

Occasionally works overtime and assists with the workload of others if needed. Additional responsibilities may be assigned as needed.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $2.83 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Referral program
• Vision insurance

Physical setting:

• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Experience:

• Restaurant experience: 1 year (Preferred)

Work Location: In person