What are the responsibilities and job description for the Server position at Chops City Grill?
Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.
Job Summary:
Primary responsibility is to sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.
Duties / Responsibilities/ Job requirements:
- Have complete knowledge of this restaurants food and beverage menu.
- After training, have the ability to Serve 3 to 6 Tables at a time and meet or exceed the companies Best in Class Standards, described in training.
- Able to consistently up sell alcohol and food items.
- Able to use a computer to ring orders on a check.
- Able to interact with guests in a consistent friendly and fast manner.
- Able to accept different types of payment and make change.
- Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables quickly.
- Ability to correctly check identification of a guest to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
- If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if the server feels they should not drive, always inform management.
- All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests expectations.
- Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
- Communicates with Managers to inform them of any unhappy guest.
- Takes and fills togo orders, if applicable.
Brand: Chops City Grill
Address: 8200 Health Center Blvd Bonita Springs, FL - 34135
Property Description: Chops Bonita
Property Number: 34