Account Executive - Building Access (Cox Communications)

Company

Cox Communications, Inc.

Sales

Account Exec - Building Access - CCI

Individual ContributorHybrid - Ability to work remotely part of the week

No

Day

Compensation

Compensation includes a base salary of $64,600.00 - $97,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $31,599.96.

PRIMARY RESPONSIBILITIES/TASKS

The primary focus is to request and acquire Building Access Agreements for commercial businesses to deliver voice, data, and video services to their property. Customer type includes small, medium, large businesses, educational, and government accounts, as well as other specific market verticals i.e., hospitality, cell towers.  

• Meets or exceeds productivity goals resulting in faster installation times of newly acquired customers and/or upgrade of existing services. May also include lead generation.
• Serves as a primary point of contact for building access questions and ensures customer satisfaction regarding building access contract acquisition. 
• Research building access projects using various tools such as county assessor and corporate commission sites to ensure all parcel owners and associations involved are notified and proper authorization is granted to legally build-out projects. 
• Obtain additional Contact Information (Parcel Owner, Primary, Vendor, etc.).
• Must be able to interpret construction drawings, distinguish the difference between right-of-way, public utility easement, and private property. 
• Initiates and negotiates contracts (e.g., building access agreements) with the property owner to ensure a professional relationship.
• Works closely with Cox legal to ensure contracts are in the best interest of Cox and serve as a liaison between legal and property owners as needed.
• Collaboratively works with Sales, Construction, Permitting, and Project Management teams to determine the best solution for the customer and Cox. 
• Coordinates with Operations and Construction teams to inform them of access and easement agreements requiring build-out. 
• Meet and attend events with property owners to establish a productive relationship and provide education regarding Cox’s processes.
• Utilize enterprise systems such as CB Force, ICOMS, WATTS, OPTIX, Myworld to manage, track, and complete work-related tasks.
• Support customer escalations for non-revenue generating activities (e.g., service and field issues/credits).
• Shares best practices, lessons learned, and operational efficiencies with team and leadership to provide the best customer experience.
• Professional contributor working independently on special assignments that have direct impact on department and/or organizational goals.
• Provide general guidance and direction to develop and train new professional support personnel.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Salary : $64,600 - $97,000