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Housing Program Supervisor
$84k-116k (estimate)
Full Time | Ambulatory Healthcare Services 7 Months Ago
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Christian Community Health Center is Hiring a Housing Program Supervisor Near Chicago, IL

POSITION TITLE
Housing Program Supervisor
STATUS
Full-Time, Exempt
POSITION SUMMARY
The Housing Program Supervisor oversees a team of case managers ensuring effective delivery and quality of case management services.
MINIMUM QUALIFICATIONS
  • Bachelor’s degree required.
  • A minimum of three years’ experience in management or social service coordination preferred.
  • Experience serving special populations including but not limited to chronically homeless, individuals with mental illness, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred.
  • An automobile, valid Driver’s License and vehicle insurance coverage is required.
  • Occasional late or weekend hours may be required.
RESPONSIBILITIES
  •  Provide supervision of case managers and monitor progress toward meeting program scopes/objectives.
  • Conduct interviews and performance evaluations, recommends hires and disciplinary action.
  • Conduct quality assurance activities including chart review and satisfaction surveys, to ensure 100% compliance with program scopes and eligibility.
  • Conduct written monthly case management supervision, including the review of required case management documentation as outlined in the program procedures.
  • Provide day to day supervision and oversight of direct reports.
  • Oversee the process for timely, clean, and thorough data entry into HMIS and Client Track.
  • Ensure the maintenance and organization of case management records/files.
  • Monitors the intake and discharge processes • Review all initial assessments and ensure that accurate and timely assessments, re-certifications and service plans are completed.
  • Schedule and oversee the facilitation of case management staffing.
  •  Facilitate group level staffing's or client consultations in collaboration with CCHC’s Behavioral Health department and or external community based resources.
  •  Periodically review charts to ensure appropriate documentation of participant program eligibility is maintained in all program charts.
  •  Review case management charts and case notes to ensure timely updates of service planning, follow-up, and case management tasks are aligned with service plan goals.
  • Monitor the system of tracking, documenting and following up on referrals.
  •  Maintain schedules/itineraries for all team members home visits and reconciles mileage reimbursement requests with case notes and home visit itineraries.
  • Responsible for the orientation and onboarding of new case managers.
  •  Review individual service plans and assess client progress notes completed by case managers.
  • Routinely assesses strengths and barriers to increasing income, housing stability, employment, and increasing self-sufficiency (including health, substance use and mental health issues), and share resource referrals with team.
  • Provides advocacy, support, and linkages/referrals to community resources.
  • Monitors progress of group life-skill training with clients.
  • Prepares and submits monthly/quarterly/annual reports on activities of program. Position Description Continued Page 2 of 2 Revised June 25, 2016
  •  Develops and maintains relationships with community agencies and landlords.
  •  Attends professional workshops and seminars to enhance skills and to maintain knowledge of policy changes.
  • Attends monthly Housing Operations Team meetings and all other relevant program meetings as scheduled.
  • Review and recommend changes to CCHC’s policies and procedures annually or as appropriate.
  •  Coordinate continuous case management trainings.
  •  Research, design, and implement program enhancements.
  •  Participate in quality initiatives of the organization and on external policy and quality committees at the COC or related level.
  •  Performs other duties as required or assigned. 
CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$84k-116k (estimate)

POST DATE

11/17/2023

EXPIRATION DATE

05/21/2024

WEBSITE

cchc-online.org

HEADQUARTERS

CALUMET CITY, IL

SIZE

50 - 100

FOUNDED

1991

CEO

ROY LACEY

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Christian Community Health Center

Christian Community Health Center (CCHC) delivers comprehensive primary medical, dental, behavioral health and supportive services that respond to the needs of the communities we serve. CCHC is a 501(c)3, federally qualified health center (FQHC) established in 1991 to address the health care and social service needs of Chicago. CCHC is a leader in care coordination, with programs that provide services across an integrated spectrum of areas including Health & Prevention; Education & Life Skills; Housing & Shelter, and Intervention & Support. We currently operate seven sites throughout the Chica...goland area, including three community health centers, as well as a mobile health van providing a wide range of primary medical care and social services. More
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