What are the responsibilities and job description for the Bank Teller/Personal Banker Floater position at Citizens National Bank?
Teller Floater
Reports To: Branch Service Manager/Assistant Branch Service Manager
Job Overview
This position provides excellent customer service to our clients and can perform a broad range of banking services including deposit transactions and other teller functions while following bank policies and procedures. This position will support the branch by ensuring coverage for all branch hours, including some Saturdays as well as assisting the management team with business development initiatives. The Teller Floater will be required to be able to report to work at the Cedar Park and Round Rock branches. The floater will need to be available to help cover vacations at the Killeen branch if needed.
Responsibilities
Teller Duties
- Assist clients with deposits, withdrawals, and transfers.
- Participate in branch balancing and assisting with branch auditing.
- Promote, prepare, and sell bank related products and services such as debit cards, eStatements, checking accounts, certificates of deposit, etc.
- Assist in maintaining dual control and bank logs such as: daily opening and closing checklist; vault access; night deposit access and content verification; mail deposits; outgoing wires; cashier’s checks; counterchecks; key box contents; REG E debit card disputes; Teller/CSR over-short; cash transactions over $3,000; coin machine and ATM balancing; and Frost/Fed/TIB cash and coin buy/sell transactions.
- Follow compliance reporting procedures concerning CTRs, SARs, others.
- Adhering to policies, procedures, and regulatory banking requirements.
- Stay current on compliance and security training.
- Balance and audit ATM.
- Other duties as assigned.
Skills
- Ability to maintain confidentiality and demonstrate respect and professionalism.
- Excellent interpersonal skills; demonstrates consultative, influencing, and problem-solving skills.
- Excellent verbal and written communication skills to communicate professionally.
- Works great with a team.
Minimum Qualifications
- High school diploma or equivalent.
- One year of cash handling and/or banking experience.
- Must have a natural desire to help others and build lasting relationships with clients and teammates alike.
- Must always be conscious of the responsibility we have to our clients when it comes to suggesting products or services that could help them, handling fraud concerns, and helping them with their finances.
- Must be available to work Saturdays, depending on the needs of the business.
- Willing to travel to different locations within the organization.
Preferred Qualifications
- Experience with Fiserv Precision and Integrated Teller.
- 2 years banking experience.
- Knowledge of Bank’s State and Federal regulations.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Banking: 1 year (Preferred)
- Customer service: 1 year (Required)
- Cash Handling: 1 year (Required)
Work Location: In person
Salary : $16
