Fleet Parts Specialist II

About Our Job

Stockkeeper II – Fleet Logistics Operations Team

The Fleet Logistics Operations team is seeking a customer-focused Stockkeeper II to play a critical role in managing automotive and heavy equipment parts. The ideal candidate will ensure exceptional customer service while maintaining accurate inventory, procuring parts efficiently, and supporting fleet operations to the assigned location. In this position your ability to provide exceptional service directly impacts the efficiency of fleet operations. A commitment to responsiveness, accuracy and professionalism ensures that our team can maintain the highest standards of reliability and performance for the taxpayers in the City and County of Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $SALARY RANGE. We also offer generous benefits for full-time employees which include but is not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date
  
  
  

LOCATION

This position reports to work 5 days a week. Starting hours are between 6 am or 8 am ending hours 2:30 am - 4:30 pm. This position is classified as an essential worker.

What You'll Bring

Customer Service Excellence

• Act as the primary point of contact for fleet personnel, providing prompt and professional assistance with parts requests and inquiries.
• Prioritize a customer-first approach when researching and ordering parts to ensure fleet operations run smoothly.
• Provide clear and consistent communication to customers regarding parts availability, ETA’s, and reason for delay.
• Build and maintain strong relationships with vendors, customers, and team members to ensure effective parts procurement and issue resolution.
• Maintain a professional, helpful, and solution-oriented attitude, to ensure a positive experience for our customers and teammates.
  
  
  

Tasks Include

• Run and update reports for late or unreceived parts, following up with vendors to keep customers informed.
• Research and fulfill open parts requests promptly, ensuring action comments are accurate and up-to-date.
• Process parts requests on a first-in, first-out basis, including any pending from previous shifts, to minimize downtime for fleet operations.
• Check and respond to emails and phone messages promptly, providing timely solutions.
• Assist customers with non-stock parts orders and locating stock items, ensuring their needs are met efficiently.
• Receive and verify deliveries from vendors, updating inventory systems to ensure accurate stock levels.
• Provide a detailed end-of-shift email turnover, ensuring smooth communication with the location team and supervisor.
• Clean and organize the parts room to create a welcoming and efficient space for team members, as well as promoting a safe and healthy workplace.
• Reconcile purchasing card (P-Card) transactions. Address and resolve monthly report corrections as assigned by the supervisor.
• Complete perpetual inventory counts as parts are issued as well as assist in the completion of a yearly inventory.
  
  
  

Preferred Qualifications

• Proven experience in automotive or heavy equipment parts distribution or installation.
• Ability and adaptability to meet customer needs with professionalism and urgency.
• Familiarity with inventory management systems (e.g., AssetWorks) or similar tools.
• Ability to utilize multiple systems to complete tasks, reports, and look up information. (MS Office, Outlook, Adobe, web based and paper or PDF catalogs)
• Strong organizational skills and attention to detail in a fast-paced environment.
• Self-starter with a commitment to teamwork and excellence but ability to work with limited supervision.
  
  
  

Work Environment

• Operate forklifts, pallet jacks, carts, and dollies for stock movement while ensuring safe practices.
• Utilize asset management systems and other software tools to maintain inventory and support customers effectively.
  
  
  

Application Deadline

This position is expected to stay open until January 17, 2025. Please submit your application as soon as possible and no later than January 16, 2025 at midnight to ensure consideration.

About Everything Else

Job Profile

CJ3287 Fleet Parts Specialist II

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$20.26 - $30.39

Starting Pay

20.26-25.00

Agency

Dept of Transportation & Infrastructure

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.