Greets visitors, responds to in-person and telephone inquiries from the public and other City staff regarding CFRD programs and services. Refers visitors or callers to appropriate staff or City department, as necessary. Coordinates the scheduling and installation of the City Hall display case for internal and external use. Serves as the primary financial secretary for the department – coordinating purchasing, entering claims information in financial system, makes payments via purchase order, reconciles monthly statements and trains and assists CFRD staff on various related processes. Coordinates new staff and intern orientation. Provides training for staff and interns on front desk procedures. Provides administrative and clerical support to department staff, which includes, but is not limited to, coordinating bulk mailings, drafting documents and assisting with event registrations. Maintains, organizes and orders department supplies, collects and distributes mail and schedules rooms for various events including staff meetings and CFRD commission meetings. Provides trouble shooting for computer software and hardware issues. Works with ITS to repair or order computer related equipment and or software, as needed. Maintains up to date knowledge of social service agencies and keeps related informational brochures and other materials organized in the reception area. Assures that departmental brochures and materials are updated and displayed. Takes all reasonable steps to maintain a safe work environment,