What are the responsibilities and job description for the Customer Service Representative position at City Finance?
Seeking a friendly motivated individual to provide assistance to customers in making loans, processing payments, handling past due accounts, and soliciting for new business. Salary plus monthly performance bonuses.
Primary Duties:
Process credit loan applications, loan refinances and other loan documents
Solicit by phone and in person for loan business
Service accounts, including the processing of payments
Balance cash drawer daily and maintains correct amounts and denominations of money
Maintain and update account records
Work with borrowers who fail to make their loan payments on time
Knowledge Skills & Ability Requirements:
Ability to provide excellent customer services and build relationships.
Solid verbal and written communication skills.
Strong attention to detail and accuracy.
Ability to multitask and meet deadlines.
Ability to work in a goal oriented environment
Requirements:
Must pass background screen and proficiency assessment.
Valid Driver License
Authorized to work in the U.S.
Schedule requirements:
Full time position, approximately 40 hours per week, that may include some evenings and Saturdays. Periodic overtime may be required.
Regular, timely adherence to assigned work schedule is an essential function of the job.
Benefits:
Company paid employee health, dental, vision & life insurance
Vacation, Holiday and Sick pay
Advancement opportunities
Great Monthly Bonus Incentives
Company Overview:
Justice Finance is a family owned business that has been serving the DFW and surrounding area since 1972.
We offer signature loans starting at $400 and go up to $1760.
We have some of the lowest fees in the area.
We are not a payday lender.
Our loans are paid back in affordable monthly installments.
We pride ourselves on providing friendly hometown lending and service to our customers.
We operate under 5 brand names:
Justice Finance
Main Finance
Personal Finance
City Finance
El Centro Finance
Job Type: Full-time
Pay: $29,000.00 - $36,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
Application Question(s):
- Why are you interested in this position?
- Are you available to work Monday through Friday, 8:15am to 5:30 pm, in office?
- If not provided on your resume, what is a good telephone number to reach you?
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $29,000 - $36,000