What are the responsibilities and job description for the Citynet CSR position at City National Bank & Trust?
Job Description
Job Description
City National Bank and Trust
Position : Citynet CSR
Department : Citynet
Status : Full Time
Description : Offer internal and external customer support as a CSR for the Online Banking Department for City National Bank and Trust Company located in Lawton, Oklahoma.
Responsibilities :
- Provide internal and external customer service support related to online and mobile banking via telephone and messaging; including, but not limited general support and trouble- shooting technical issues.
- Support for the implementation and enhancement of the bank's online banking related products and services.
- Maintaining and reconciling various reports.
- Assist in compiling documentation requested by internal and external departments
- Comply with banking and departmental regulations, policies, and procedures.
- Other duties as assigned
Qualifications :
Education and Experience :
Physical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
