What are the responsibilities and job description for the Rental and Facility Attendant position at City of Federal Way?
NOTE: This is a temporary, part-time position with no benefits. Hours may vary depending on facility usage. All hours/shifts available may include, day, evening, overnight and weekends.
Under the direction of the Supervisor, assist in daily operations, facility rentals, customer requests, and other services as requested.
- Solve problems quickly and in a positive manner.
- Set up and take down of rooms for rentals, classes, and events.
- Opening and closing the facility; interacting with users, special interest groups, citizens, recreation staff and participants.
- Answer questions, provide tours to interested parties and respond to the needs of visitors.
- Walk through the facility frequently to ensure everything is running smoothly.
- Maintain building appearance.
- Receive comments and complaints from customers, and inform Supervisor of actions taken or situation on-site.
- Responsible for safety and security of the building and all guests while on-site.
- Provide exceptional customer service to guests and co-workers.
- Perform other related duties as assigned.
- Must be at least 18 years of age.
- Graduation from high school or equivalent.
- First Aid and CPR certificate is a plus. If hired, must obtain certification within the first 6 weeks of employment.
- Successful candidates for this position will be subject to a background check pursuant to RCW 43.43.832.
Knowledge of:
- Interpersonal skills using tact, patience, and courtesy.
- Principles and practices of facility services.
- Customer service skills.
ABILITY TO:
- Positively and effectively interact with diverse individuals to accomplish a common goal .
- Communicate effectively both orally and in writing.
- Lift 50lbs.
- Physically perform the essential job functions.
- Resolve conflicts in a positive manner.
Salary : $17 - $18