Meter Technician I

Responsible for performing specialized duties in relation to water meter maintenance, meter reading, customer service work orders, utility billing processes and water conservation. This is a safety sensitive and/or DOT position and is subject to random drug testing by the city.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Repairs minor leaks inside water meter boxes by replacing damaged parts; performs field tests on water meters when leaks are discovered.
• Troubleshoots electronic equipment for automated meter reading system; replaces damaged electronic equipment as required.
• Reads and records consumption of residential and commercial water meters with manual reads; verifies that readings are within parameters and troubleshoots problems related to meters and reading equipment.
• Installs, repairs, replaces, and inspects water meters, meter pits and meter reading equipment, valves, pressure regulators and flow testing meter.
• Installs, moves, removes, and performs on-site testing of temporary fire hydrant meters for construction companies and sites.
• Responds to customer service requests, not limited to: connections, disconnects, rereading meters, checking for leaks, etc. and may be required to respond to emergency callouts or assist the operation crews with system repairs. 
• Posts notices at physical locations in regard to billing, customer information, encroachment issues and perform work required to keep meter pits accessible. 
• Maintains records of work performed and materials used. 
• Actively closes and opens new work orders and prioritizes work to ensure assigned work is completed on time.
• Actively demonstrates online portal to customers to assist in water conservation and leak detection.
• Asset management not limited to truck, meters, meter parts, tools, Ipad, cell phone, etc. 
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team. 
• Represents the City with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
• Drive safely and defensively, wear seatbelt at all times, inspect the vehicle regularly, and adhere to all traffic rules and laws.
• Performs related work as required.

• High school diploma (or GED equivalent).
• At least one year of experience working closely with the public. Experience with "field work" related to a billing process.
• Possession of a valid driver's license with good driving record.  If in possession of a valid out of state license, must pass and obtain Texas driver's license within three months of hire.

Knowledge of:

• City streets, minor plumbing and electronics, and meter equipment
• Water meters (parts and equipment); water pressures, and meter valves
• English grammar, spelling, punctuation

Skill in:

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Operating hand tools and driving a truck
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

Ability to:

• Troubleshoot water meter problems effectively and efficiently
• Work effectively with the public
• Work independently outdoors in all weather conditions
• Meet schedules and deadlines of the work
• Communicate effectively, both orally and in writing
• Understand and carry out oral and written directions
• Accurately organize and maintain paper documents and electronic files

Salary : $17 - $25