Introduction
The City of Milwaukee is proud to employ a diverse workforcecommitted to providing exemplary service to its residents. If you arepassionate about being part of an inclusive team of public servants, pleaseconsider the following opportunity.
Purpose
The Streetcar System Manager overseesthe City’s streetcar system, , includingall contracts, funding, budgets, reporting, inspections, expansion plans, andservice optimization strategies.
Essential Functions
Operations Management :
- Manage the City’s streetcar system, including the service provisions, operation performance, vehicle maintenance, safety and security performance, customer relations, marketing, public education, and sponsorship efforts.
- Develop, administer, and oversee the City’s contract with the Operations and Maintenance Contractor (OMC) and other professional service and vendor contracts.
- Develop streetcar system policies, budgets, and capital improvement plans (CIP) in coordination with the OMC and the Department of Public Works’ (DPW) Finance and Administration Manager.
- Manage the streetcar system expansion, including the planning, design, environmental documentation, vehicle procurement, construction, and start-up.
- Provide and comply with annual federal certifications and assurances.
- Maintain and administer the Title VI plan to comply with the Civil Rights Act of 1964.
- Serve as the primary point of contact for the streetcar system, including reporting and inspection requirements.
- Coordinate streetcar operations with other City departments, including the Milwaukee Police Department (MPD), Milwaukee Fire Department (MFD), City Attorney’s Office, DPW, Southeast Regional Planning Commission (SEWRPC), and Milwaukee County Transit System (MCTS).
- Support the City Attorney’s office in subrogation claims and responding to streetcar-related claims and lawsuits.
- Support the Chief Safety Officer (CSO) with safety and security monitoring, audits, reporting, safety incident response efforts, and compliance with federal safety requirements.
Grant Management and Financial Reporting :
Research and evaluate local and federal funding opportunities to support streetcar system operations, CIPs, and system expansion efforts.Research and recommend future streetcar system grant funding.Manage Federal Transit Administration (FTA) grants and ensure timely report submission.Update and oversee the development of FTA-required documents, including the Project Management Plan (PMP), Design Criteria Manual, Quality Management Plan (QMP), Quality Assurance Plan (QAP), Systems Integration Testing Plan, Rail Activation Plan, and Operations and Maintenance Plan.Support the Finance and Administration Manager in submitting quarterly Federal Financial Reports as required by grants and in performing grant draw downs.Policy and Data Analysis :
Analyze existing fare policies by performing fare-equity analysis; recommend policy adjustments.Monitor and analyze system performance metrics, including ridership data; prepare monthly reports, identify optimization opportunities, and disseminate system data to policymakers.We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of 1990,as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of2008.
Minimum Requirements
Bachelor’s degree in civil engineering, public administration, business administration, urban planning, or a related field from an accredited college or university.Five years of experience managing public transit systems or related transit experience.Valid driver's license at the time of appointment and throughout employment.Completion of the Federal Transportation Administration Public Transportation Safety Certification Training Program (PTSCTP) within one year of appointment and maintained throughout employment.Equivalent combinations of education and experience may alsobe considered.
NOTICE : Please do not attach your academic transcriptsto your employment application. The hiring department will verify candidates’education as part of the background screening process prior to extending anyjob offers.
Desirable Qualifications
Master’s degree in civil engineering, public administration, business administration, urban planning, or a related field from an accredited college or university.Knowledge, Skills, Abilities & Other Characteristics
Technical :
Knowledge of budgeting practices and principles to prepare capital and operating budgets.Knowledge of grant preparation and administration.Knowledge of transit operations and maintenance procedures.Knowledge of electric rail transit system design, maintenance, and operational requirements.Knowledge of FTA reporting, grant management, and policy requirements for rail transit agencies and as recipients of federal operations and maintenance grant funding.Knowledge of FTA project and construction management requirements for capital expansion projects.Ability to manage contractual negotiations, contract development, and daily contract management of the OMC and other applicable consultants and contractors.Ability to prepare and review project cost estimates.Proficiency using standard computer software and programs such as Outlook and Microsoft Office Suite, including Excel, PowerPoint, and Word.Ability to produce data reports and financial materials so individuals at all levels of the organization can understand them.Leadership and Management :
Ability to prepare and efficiently manage a budget and department resources.Knowledge of leadership principles and best practices for selecting, supervising, and motivating employees.Ability to analyze problems and instruct employees on proper operational approaches to address issues.Leadership and supervisory skills required to empower, manage, coach, and train staff to accomplish utility goals.Ability to maintain situational awareness and calmly handle emergency situations.Ability to foster an environment of inclusion wherein all are treated respectfully, valued for their strengths, and feel that they can safely express themselves.Diversity, equity, and inclusion acumen and the ability to consider policy and projects from an equity lens.Communication and Interpersonal :
Ability to maintain effective working relationships with managers, direct reports, other City staff, elected officials, community partners, and outside agencies.Ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.Written communication skills to prepare clear and concise business correspondence and reports.Effective verbal communication skills to be able to convey information clearly, including presenting data to committees.Ability to manage customer concerns diplomatically.Critical Thinking / Professionalism :
Knowledge of project management practices and organizational skills to prioritize and meet strict compliance deadlines.Ability to meet competing, challenging, and ever-changing priorities.Ability to work within tight time constraints.Ability to perform work with a high degree of accuracy.Ability to identify areas of improvement and develop strategic plans to address them.High degree of initiative and dedication to process improvement.Ability to establish systematic methods of accomplishing goals.Ability to assess alternative courses of action before selection.Ability to seek and utilize resources to make informed decisions.Ability to effectively evaluate or make independent decisions based on experience, knowledge, and training.Current Salary
The current salary range (Pay Range 1KX) is $116,493-$127,413 annually, and the resident incentive salary range for City of Milwaukeeresidents is $119,988-$131,235 annually. Appointment above theminimum is possible based upon level of experience and other qualifications andis subject to approval.
BENEFITS
The City of Milwaukee provides a comprehensive benefitprogram which includes :
Wisconsin Retirement System (WRS) Defined Benefit Pension Plan457 Deferred Compensation PlanHealth and Dental InsurancePaid Parental LeaveComprehensive Wellness ProgramOnsite Clinic ServicesOnsite Employee Assistance ProgramAlternative Work SchedulesLong Term Disability InsuranceGroup Life InsuranceTuition BenefitsPaid Vacation12 Paid HolidaysPaid Sick Leave and other paid leavesFlexible Spending ArrangementCommuter Value Pass
Salary : $116,493 - $127,413
