Program Leader -- Seasonal

GENERAL STATEMENT OF DUTIES:

The Program Leader is responsible for the general supervision and management of participants. This includes enforcing rules and maintaining a safe environment, planning and supervising activities, creating a fun atmosphere, and assisting in administrative duties. Safety is our number one priority.

Reports to and under the direction of the Site Supervisor, Assistant Site Supervisor, Aquatics Director or Assistant Aquatics Director.

EXAMPLES OF WORK (ILLUSTATIVE):

· Supervise program attendees’ participation in activities ensuring that such activities are fun and safe.

· Enforce department rules and policies for the benefit of all participants.

· Provide superior customer service by treating all program participants, including staff, and participant family members, with respect and dignity. Participant satisfaction is a priority.

· Maintain a professional demeanor and attitude at all times.

· Document inappropriate behavior and incidents of participants and turn into Supervisor.

· Attend scheduled staff meetings and training to learn new techniques, program/policy changes and discuss important issues pertaining to programs.

· In case of emergency, take appropriate action, which includes calling 911 and contacting supervisor immediately.

· Adhere to the employee manual to promote consistency in the delivery of program services.

· Be in the water during swim lessons or other water activity.

· Perform other duties as assigned.

Required Knowledge, Skills andAbilities:

Skill in understanding and ensuring that written and oral instructions are carried out.

Skill in understanding the needs of children coupled with knowledge of their physical, mental and emotional limitations.

Ability to work with employees and participants of varying ages and backgrounds, utilizing sound judgment and decision making.

Ability to maintain strict confidentiality as needed and in accordance with federal and state law, particularly in understanding and disseminating highly confidential medical information.

Ability to maintain composure and effective decision-making abilities at all times and to handle emergency situations competently.

Ability to establish effective working relationships with superiors, subordinates, and program participants and to deal with issues using sound judgment, courtesy and tact.

Ability to meet the physical field demands of the position including occasional heavy lifting, working indoors and/or outdoors, working in the water, working in the rain, moderate walking, and sitting.

Ability to wear staff shirt, sneakers and/or appropriate safety footwear during all recreational activities. Ability to wear a one-piece swimsuit for water activities.

SPECIAL QUALIFICATIONS:

Certified or ability to be certified in CPR, First Aid and AED.

Minimum 15 years old.

Job Type: Temporary

Pay: $16.35 - $17.80 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• New London, CT 06320 (Required)

Ability to Relocate:

• New London, CT 06320: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18