Building Attendant II

Pay Ranges

Building Attendant I: $18.45 - $22.14
Building Attendant II: $20.50 - $24.60

Under direct or general supervision, oversees the proper use of a community recreational facility; performs a variety of custodial tasks, assists the public and staff in their use of the facility, monitors, opens, closes, sets up and cleans community recreational facilities before and after use.
 
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. May exercise technical and functional supervision and provide training to other staff.
 
CLASS CHARACTERISTICS
This is an entry-level class in the Parks and Community Services Department. Positions in this class typically have basic work-related experience and work under general supervision.
 
Positions in this series are flexibly staffed and are filled on a seasonal or program specific basis, in order to meet service needs. Positions at the II level can be filled by advancement from the I level requiring 500 hours of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.
 
EXAMPLES OF TYPICAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Completes requested furniture arrangements and equipment set-ups to include audio and visual, and performs facility maintenance assignments as requested.
• Safely opens, closes and secures City facilities.
• Maintains a safe program environment and facility; and conducts safety checks.
• Greets the public and responds to questions concerning programs, rentals, department activities or facility use.
• Assists building patrons at any of the community centers, aquatic centers, group picnic areas, athletic fields or other City facilities. Ensures that all patrons conform to established policies and procedures
• Maintains records and completing event condition reports.
• Maintains the overall appearance and cleanliness of the building both prior and post event and ensures that building and/or facility is ready for the next facility scheduled use.
• Attends mandatory pre-service and in-service trainings and meetings.
• Administers first aid as required; handles emergency or unusual situations by notifying the proper authority or responder.

 Building Attendant II, in addition to the above:

• Works in a lead position over Building Attendant I's and offers assistance in maintaining the proper execution of all aspects of facility rentals
• Ensures that all policies set by the City of San Ramon are followed completely during all building functions and special events;
• Provides feedback to supervisory staff as it pertains to specific details of each event worked, outlining problems that may have occurred and preventative suggestions for future events;
• Maintain the ability to have direct contact with appropriate City of San Ramon staff and Police Department during all shifts;
• Attends mandatory training and meetings with that outline changes or additions to the facility policies and procedures;
• Oversight of the contracted janitorial service and report issues as needed, ability to request on-call janitorial services as needed;
• Analyzes program needs and recommends new and innovative program ideas;
• Provides feedback regarding program goals and objectives, budget development and activity schedules;
• Develops and distributes promotional and marketing information and assists the public with questions and problems;
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Performs other duties of a similar nature.

Knowledge of:

• Safe work practices, including safe driving rules and practices.
• Safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods.
• Basic safety precautions and procedures related to recreation programs and facilities.
• Standard office practices and procedures, including the use of standard office equipment, basic record-keeping, arithmetic, and computer applications related to the work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public.Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Building Attendant II, in addition to the above:

• Philosophy, objectives and requirements in the implementation of community and recreational programs and services.
• Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Learn to work independently while supervising facilities and user groups.
• Learn, understand, and apply facility use policies and procedures.
• Provide courteous assistance to facility patrons.
• Lift and move tables and chairs and arranging facilities for community events and/or meetings.
• Remain flexible and adapt as job responsibilities change.
• Handle medical emergencies and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR).
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Operate modern office equipment including computer equipment and software programs; enter and retrieve data for class registration and facility reservations.
• Make accurate arithmetic calculations.
• Perform routine equipment maintenance.
• Maintain accurate logs, records, and basic written records of work performed.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Building Attendant II, in addition to the above:

• Assist in the coordination, implementation and scheduling of programs and services.
• Prioritize and handle multiple tasks.
• Make sound, independent judgments within specific program or activity guidelines and practices.
• Communicate and act effectively with co-workers, supervisors, users and participants and the general public sufficient to exchange or convey information and to receive work direction.

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
Equivalent to the completion of the twelfth (12th) grade and must be a minimum of 18 years of age.

Building Attendant II, in addition to the requirements above: 
Minimum of 500 hours of experience serving as a Building Attendant or equivalent classification.
 
Licenses and Certifications:
At the option of the City, persons hired into this class may be required to either possess at entry or obtain within specified time limits designated licenses, certificates or specialized education and training relevant to the area of assignment. Additional requirements may include, but are not limited to:

• California class C driver's license
• First Aid Certification
• Cardio Pulmonary Resuscitation (CPR) certification

The most qualified applicants, as determined by initial screening of applications, will be invited to participate in an interview and testing process that may consist of written and oral board interview.

The City of San Ramon is an equal opportunity employer and does not discriminate against race, color, religion, national origin, age, sex origin or disability.  In accordance with Federal law, the City of San Ramon will only hire individuals who are legally authorized to work in the United States.  As a condition of employment, you will be required to present proof of your identity and employment eligibility. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 973-2523.

Information contained herein, including the recruitment process, is subject to change without notice.

Salary : $18 - $25