What are the responsibilities and job description for the Office Assistant - Inspections position at City of St. Louis Park?
About us
The City of St. Louis Park is committed to being a leader in race, equity, and inclusion. As one of the city’s strategic priorities, the city seeks to ensure all practices, programs, policies, and services of the city are fair, inclusive, and equitable. We value diverse perspectives and life experiences, and our strategic vision includes hiring and retaining racially diverse and racially conscious staff across all levels of our organization.About the position
Performs administrative and clerical support services for the Building & Energy Department, ensuring accurate information dissemination and effective service delivery to public and internal stakeholders. Represent the city in a courteous, helpful and professional manner.
Schedule inspections and appointments.
Respond to customer requests for inspections by telephone, email and in person.
Inquire about the customer’s specific needs to ensure appropriate service is provided with efficient use of Inspector’s time.
Develop inspectors’ daily schedule using computer-based system.
Track biannual licensing inspections & support licensing renewals.
Clerical and Administrative Support Services
Types/transcribes various reports, statements, correspondence, and other documents as needed or assigned.
Preparation of agenda documents for City Council. Proofread and track written items for city council meetings to ensure consistency with accepted format. Ensure information is accurate, complete, finalized for signature, published and distributed.
Handles mail, faxing, copying, and/or filing.
Operates various office machines, software systems, and other equipment
Process refunds and payments by assigning appropriate account codes using finance software.
Assists with special projects and research.
Inform other departments of actions taken that may affect them.
Customer Service
Handles inquiries over the phone, email, in person, and through the mail.
Provides information and assistance in a professional, courteous, and timely manner.
Receives and processes requests for inspection reports, permit/licensing records, and other information. Releases information in accordance with city policies and data practices laws.
Provide service counter back up as needed.
Records Management
Processes, codes, and/or copies reports and other documents, distributing as appropriate.
Assists with organization and maintenance of department documents and electronic records management systems.
General
Demonstrate commitment to teamwork when working with other department members and City personnel. May be asked to back up others as needed.
Informs supervisor of matters requiring attention.
Performs other duties and assumes other responsibilities as apparent or as assigned.
- High School diploma or equivalent.
- Two years office administrative experience, including customer service and data entry.
- Proficiency in Microsoft Office applications.
- Ability to retain confidentiality.
- Experience managing official records, files, manuals and documents.
- Demonstrated cultural competence and comfort with supporting city’s strategic objectives for racial equity.
- Knowledge of city and state regulations related to building, housing, zoning, and licensing codes.
- Five years related experience.
- Experience working with a municipal government, or similar.
- Experience with managing multiple schedules and supporting a team.
- Familiarity with LOGIS Permitting.
- Familiarity with public notices, records retention and data practices regulations.
Salary : $57,654 - $72,067
