EVS Supervisor

Position: EVS Supervisor

Department: EVS

Wage: 50,000/yr

POSITION SUMMARY: Provide support and maintain a superior level of service to the department to ensure cleanliness standards of the Casino are in line with 4-Diamond/AAA standards.

ESSENTIAL DUTIES:

• Assist in maintaining adequate staffing levels in the department through selection, on-boarding, training, evaluating, motivating, and counseling Team Members, including floor crew, as needed.
• Organize and monitor workloads to ensure compliance with cleanliness, maintenance, and safety standards. Ensure effective and successful team operation with exceptional guest service.
• Assist with inspections and evaluations of gaming floor, restaurants, and public spaces with recommendations for repairs.
• Assist with monthly, quarterly, and/or annual inventory of supplies, cleaning chemicals, and equipment to operate within budget.
• Plan work schedules in accordance with occupancy while utilizing labor management tools to control labor expenses.
• Maintain a working knowledge of policies and procedures and enforce the same within the department.
• Maintain a favorable working relationship with all other departments and teams to foster and promote a cooperative and harmonious working climate.
• Other duties as may be assigned.

QUALIFICATIONS:

1. Education: High School diploma or equivalent, required.

2. Work Experience:

a. Minimum 5 years experience working in a casino/hotel in housekeeping or environmental services.

b. Minimum 3 years experience in a supervisory/management role in a casino/hotel with 1 years experience working with vendors purchasing supplies and equipment.

3. Knowledge, Skills, and Abilities:

a. Knowledge and understanding of casino/hotel housekeeping practices and staff supervision.

b. Excellent communication (verbal, written) skills to effectively communicate instructions, directions, and professional resolve disputes with guests and/or Team Members.

c. Fluent in English (verbal, written). Bilingual Spanish/English preferred.

d. Able to work successfully in fast-paced environment and manage multiple projects.

4. Be at least 18 years of age.

5. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.