QA Coordinator

Ability to facilitate performance improvement and CQI activities throughout CSVS.

Demonstrates effective organizational skills through ongoing interaction with clinical chairpersons, nurse managers, ancillary department managers, administrative team and Governing Body to assist in facilitating CSVSwide PI program.

Demonstrates knowledge of current methodology and practices.  Maintains awareness of changes in the regulations and requirements by accrediting bodies.

Practices good guest relations with patients, visitors, physicians and staff, assists as needed.

Manages and operates equipment safely and correctly.

Demonstrates awareness of the responsibilities of the position and how it interfaces with the rest of the healthcare team.  Works closely with all department members as required, is flexible to meet the needs of the department and changes in the workload.

Communicates appropriately and clearly to physicians, staff, Medical/Dental Director and other team members.

Accurately demonstrates use of database systems to document occurrences, medical staff review functions, committee review and actions.  Compiles reports for committees and administrative team.

Assists in the preparation for review by regulatory agencies, educates and assists department managers to maintain appropriate policies and procedures to fulfill requirements and regulations.

Demonstrates an ability to be flexible, organized and function under stressful situations.

Maintains a good working relationship both within the department and with other departments.

Consults with other departments as appropriate to collaborate in patient care and performance improvement activities.

Participates in risk management and safety activities.

Resolves staff concerns at the departmental level, utilizing the grievance process as required.

Ensures compliance with policies and procedures regarding department operations, fire safety, emergency management and infection prevention and control.

Effectively and consistently communicates administrative directive to staff and encourages interactive departmental meetings and discussions.

Complies with all organizational policies regarding ethical business practices.

Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.

Regulatory Requirements:

• Current RN licensure in State of ________________.
• Previous experience in performance improvement activities preferred.
• CPHQ certification with one (1) year.
• Ongoing course work in performance improvement and CQI methodology.
• Three (3) or more years of previous experience in acute care nursing.

Language Skills:

• Able to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.
• Strong written and verbal skills.

Skills:

• Basic computer knowledge.
• Word processing and database management preferred.

Physical Demands:

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.