General Manager in Training

Full job description

Club Pilates reflects the holistic view of fitness found in the local community and we value our connection with our neighbors by supporting local events. We look to add to our team people with an appreciation of the beauty found in nature, a desire to help others and a love of Pilates. Club Pilates is currently established in 28 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 400 territories throughout the United States and Canada. Its 450 instructors provide over 6 million workouts a year to tens of thousands of members.

POSITION DETAILS

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community

The General Manager oversees studio functionality from sales and retention to community engagement.

REQUIREMENTS:

Must have sales experience

Confident in generating personal sales and training Sales Reps in sales and customer service

Experience supervising personnel and assigning tasks.

Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training

Excellent communication and strong interpersonal skills

Flexible to studio work schedule

Ability to recognize areas of improvement and make changes using good judgement

Ability to excel in a fast changing and diverse environment

An affinity and passion for fitness

Solid writing and grammar skills

Highly organized, proficient in data management, ability to prioritize and meet deadlines

Professional, punctual, reliable and neat

Strong attention to detail and accuracy

Trustworthy and ability to handle confidential information

Ability to work harmoniously with co-workers, clients and the general public and foster community, within the team and the studio membership

Proficiency with computers and studio software

EXPERIENCE:

Fitness- Retail Sales: 2 Experience in Sales management (Required)

Leadership/Team Management-Supervision:

Pilates or Fitness Experience: 1 year (Preferred)

RESPONSIBILITIES:

Meet Studio Goals and implement plan and strategies to achieve them

Provide exceptional level of customer service at the studio to existing members via face-to-face, phone and email.

Contact prospects/leads to schedule Pilates class and enroll them on Intro classes or sell membership

Manage Studio on Social Media in order to promote Club Pilates and help to generate leads.

Strategically manage marketing campaigns to generate leads for the studio incoordination with regional general manager and owner

Ensure that studio retail/products are stocked with accurate inventory counts

Supervise team and assure they meet their goals

Collect out-standing dues

Maintain cleanliness and organization of the Pilates studio

Enforce Club Pilates policies and procedures

Create and manage staff schedule

Skills:

- Proven experience as an Assistant Manager or similar leadership role
- Strong organizational and multitasking abilities
- Knowledge of wireless sales industry practices
- Excellent communication and phone etiquette skills
- Proficiency in managing cash registers and POS systems
- Ability to lead and motivate a team towards achieving goals

If you are a motivated individual with leadership skills and a passion for delivering exceptional customer service, we invite you to apply for the Assistant Manager position.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Evening shift
• Morning shift

Experience:

• Sales: 2 years (Preferred)

Ability to Commute:

• Charlotte, NC 28269 (Required)

Ability to Relocate:

• Charlotte, NC 28269: Relocate before starting work (Required)

Work Location: In person

Salary : $18