Assistant/Tech, Charleston DxS Back Office - FY 2025

Job Description

Provide general IT support for the DxS Technical Services department. This paid part-time position reports directly to the manager and/or full-time technicians as directed. On-site training in all processes and tools will be provided.

The individual must understand and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at prioritizing and handling multiple tasks.

• Troubleshoot basic hardware, software, and network connectivity problems on campus, configure equipment, inventory assets and peripherals, and basic record-keeping of job activities.
  
• Maintain organization and cleanliness of the office and workbenches, which may include cleaning, vacuuming, recycling of boxes and packaging materials.
  
• Setup and image devices for bench stock and/or support engineers. This may include assisting the engineers in transporting, installing, securing and cable managing devices at all classrooms, labs, and/or staff offices.
  
• Bench stock inventory and reporting of all technological and non-technical equipment.
  
• Assist with asset handling for surplus, salvage, moves, etc. under the supervision of the OTS staff as needed.
  
• Assist support engineers with customer facing situations ... troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments (on-site training provided).
  
• Answers questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.
  
• Assist in the computer lab front desk.

Required Qualifications

• Must be dependable, punctual, self-motivated, work with minimal supervision.
  
• Basic knowledge of computers, office applications, and Internet skills (additional training will be provided).
  
• Proficient in Office apps (Word, Excel, Outlook, etc.) and excellent writing skills.
  
• Familiar with calendar scheduling, Internet searching and document editing/creation.
  
• Able to physically transport and maintain equipment including under desks.
  
• Able to lift and transport 25-50 lbs. repeatedly throughout the day.
  
• Smile and be productive in your work, including good customer service skills (in-person or remotely).
  
• Maintain academic standing to maintain employment.

Preferred Qualifications

• Pursuing or interested in pursuing an IT-related vocation.
  
• Successfully completed IS101 or equivalent course or study.
  
• MTA, CompTIA (A , Network , Cloud , Security ), ACMT, HDI, etc.
  
• Letter of reference from faculty

Salary Information

$12.00 Per Hour

Exempt
No

Full-Time Equivalent
48.8%

Required Attachment(s)

To be considered for this position, upload the following documents to your application:

• Resume - List a detailed description of the major duties that you performed as part of each job.
  
• Cover Letter
  
• Class Schedule (If Applicable)
  
• Un-official CSN Transcripts (If Applicable)
  
• Any IT Certification (Optional)

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination

Posting Close Date
06/30/2025

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.

About Us
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a persons age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.jeid-e85649e9af7e0541bae6f5b596c1ae97