What are the responsibilities and job description for the Front Desk Agent (Part-Time) position at Comfort Inn & Suites?
Job Summary
We are seeking a friendly and organized Part-time Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and guest support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet guests warmly and assist them with check-in and check-out procedures.
- Handle guest inquiries and provide information about hotel services, amenities, and local attractions.
- Manage phone calls with professionalism, ensuring clear communication and effective phone etiquette.
- Perform data entry tasks accurately, maintaining up-to-date records of guest information.
- Assist with administrative duties such as proofreading documents and managing office supplies.
- Collaborate with other departments to ensure guest satisfaction and address any issues promptly.
- Maintain a clean and organized front desk area to create a welcoming atmosphere for guests.
Requirements
- Previous experience in customer service or a front desk role is preferred.
- Strong computer skills with proficiency in office software applications.
- Excellent phone etiquette and interpersonal communication skills.
- Ability to multitask effectively while maintaining attention to detail.
- Experience in data entry and administrative support is a plus.
- A proactive attitude with the ability to work independently as well as part of a team.
- High school diploma or equivalent; additional qualifications as a personal assistant or clerk are advantageous.
Join us in creating memorable experiences for our guests while developing your career in hospitality!
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Rochester, MN 55901 (Required)
Ability to Relocate:
- Rochester, MN 55901: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
