Senior ServiceNow Engineer (Portal Design)

Senior ServiceNow Engineer (Portal Design)

• You are passionate about making peoples jobs simpler and more rewarding

• We are a team of big thinkers who are engineering the future of banking

• Together we could create industry leading product lifecycles that support capabilities, people and technology

Do work that matters

As a ServiceNow Engineer, you will be designing, creating different ServiceNow HR solutions which contribute to all aspects of the technology products and services we deliver, from technical strategy and design to coding to deployment to operation.

You will have proven experience and expertise in working with other ServiceNow Engineers, and Architects to design, develop, deploy and operate different ServiceNow solutions in HR ecosystem. You will take ownership and accountability of functional and non-functional design and work within a team of Engineers to create innovative solutions that unlock value and benefit CBA employees.

You will be part of an empowering group which is constantly driving outcomes, behaviours, cultural mindsets and risk-mitigating practices.

See yourself in our team

The HR Technology function works in an Agile methodology with our HR business to plan, prioritise and deliver on high value HR & technology objectives with key results that can be experienced by all of our employees.

We are high performing HR squad of ServiceNow DevOps Engineer who are responsible for building and maintaining of enterprise scale ServiceNow HR Platform serving different components across the bank including Portal, Case Management, Integrations.

We’re interested in hearing from people who

• Pride themselves on their knowledge and experience in ServiceNow HR and Integrations module specialization

• Have solid hand-on experience in designing, developing and supporting multiple ServiceNow solutions.

• Pride themselves on translating requirements into technical designs, aligning with ServiceNow leading best practices

• Are confident establishing controls for products to align on standard processes and drive successful release.

• Can deliver sound input and decision guidance to drive excellence, quality and performance for an IT service, across one or multiple portfolios.

• Can practice engineering principles, patterns, standards and guidelines across projects and programmes.

• Can analyse a wide range of technical data within systems and processes, to anticipate and address problems, or identify improvement opportunities.

Tech Skills

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;   

• ServiceNow portal design, development experience (MID Server integration, Business Rules, Client Scripts, UI Actions, UI Macros, Service Portal, Employee Center and CMS pages).

• ServiceNow HR Service Delivery and Integration implementations

• SDLC, CI/CD pipeline, Automation, testing, scripting, networking and related technologies

• Web Technology (XML, JavaScript, HTML, CSS, Web Services - REST/SOAP, AngularJS, JSON, etc.), full stack design, development and administration experience an advantage

• Familiarity with ServiceNow Development tools, including Studio, Flow Designer, Script Debugger, UI Builder, ATF, Performance Analytics and Integration Hub.

• ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist – Human Resources (CIS-HR) and Certified Application Developer (CAD)

• Basic knowledge of different systems such as Workday, AWS.

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.   

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.  

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If this sounds like the role for you then we would love to hear from you. Apply today!