What are the responsibilities and job description for the Project Coordinator position at Communication Exhibits, Inc.?
About the organization and position:
Communication Exhibits, Inc. (CEI) is a third-generation business with a startup mindset, bringing passion, creativity, and a gritty, do-it-right attitude to every engagement. We deliver outstanding immersive experiences across trade show, environment, and event services, blending superior craftsmanship with innovative solutions.We're seeking a detail-oriented Project Coordinator to join our dynamic Sales team. This role is critical in ensuring smooth project execution and maintaining exceptional customer experiences.
Position Overview:
As a Project Coordinator, you'll work in a team with an Account Executive and Project Manager to coordinate assigned projects, meeting deadlines and quality standards. This multi-tasking, problem-solving position emphasizes customer service and continuous improvement of the overall client experience.
Location:
Minimum three days in our pet-friendly Canal Fulton office, two days remote. THIS IS NOT A FULLY REMOTE POSITION.
Essential Duties and Responsibilities:
- Key Responsibilities:Monitor production processes, ensuring timely project completion and effective communication between sales and production teams
- Process project orders, update internal software, and communicate progress to client team members
- Support and develop strong client relationships, understanding their workflows, exhibit practices, and expectations
- Maintain accurate job files and utilize Excel spreadsheets, databases, and word processing tools effectively
- Assist with challenging client requests and issue escalations in collaboration with sales and production teams
- Multi-task and prioritize effectively while maintaining attention to detail
- Travel to client locations and shows/events as needed
Education/Experience:
- Ability to apply concepts of basic algebra and geometry.
- General knowledge of Microsoft programs: Word, Excel, Explorer.
- Tradeshow/event industry experience preferred.
- College degree in sales, business, or marketing-related field preferred.
Knowledge, Skills and Other Abilities:
- Highly organized, flexible and ability to work necessary hours in a fast-paced, deadline driven environment.
- Strong verbal and written communication skills along with excellent listening, negotiation, and presentation skills.
- Excellent customer service and conflict resolution skills combined with an ability to multi-task.
- Time management skills
Join our team at CEI and be part of creating extraordinary experiences for our clients. Apply now to contribute your skills to our innovative and client-focused environment.