Community Services Representative

Description

EEO-1: Sales Workers

POSITION SUMMARY

Provides information and education on Cal MediConnect managed care program and to Medi-Cal beneficiaries, community based organizations and the general public by cultivating and sustaining positive working relationships with community organizations serving Medi-Cal beneficiaries.

COMPLIANCE WITH REGULATIONS:

Works closely with all departments necessary to ensure that the processes, programs and services are accomplished in a timely and efficient manner in accordance with CHG policies and procedures and in compliance with applicable state and federal regulations including CMS and/or Medicare Part D, DHCS and DHMC.

RESPONSIBILITIES

• Provides information about CHG by conducting presentations and outreach to staff and clients of community organizations, medical, dental, and optometry offices.
• Promotes CHG's Cal MediConnect program by organizing and participating in community health fairs and other events.
• Supports the department with the supplies inventory by assisting the Community Services Supervisor in maintaining the supplies cabinet fully stocked and the storehouse well organized.
• Supports team effort by performing other duties as assigned or requested; participating in meetings and on committees; attending work shops, training and seminars; continuing professional development; networking; following corporate, division, personnel and safety policies and procedures.
• Maintains product and company reputation and contributes to the team effort by conveying professional image and accomplishing related tasks; participating on committees and in meetings; performing other duties as assigned or requested.

Qualifications

Education:

• High school diploma.

Experience/Skills:

• Current CA driver's license, proof of auto insurance and working car.
• 1 year successful community outreach experience, preferably related to Cal MediConnect and/or Medi-Cal managed care.
• Knowledge of Medi-Cal managed care plan benefits and eligibility requirements and Community Health Group programs and services.
• Familiarity with community social service organizations and groups.
• Excellent oral communication skills.
• Bilingual ability in Spanish preferred.
• Self-directed; ability to recognize and capitalize upon opportunities to promote CHG programs and services in many different venues.

Physical Requirements:

• Constant driving within SD County
• Public speaking.
• Will be required to work evenings and/or weekends and to carry needed equipment for community events, in personal car (e.g., canopy, helium tank(s), materials, etc.).

Community Health Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Community Health Group makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, see Personnel Policy 3101 Equal Employment Opportunity/Affirmative Action.

Salary : $30,000