You haven't searched anything yet.
POSITION SUMMARY
Drives customer loyalty and provides excellent telephonic customer service to our customers (members and providers). This position will work with other departments in order to respond to customer and provider concerns in a timely and effective manner.
COMPLIANCE WITH REGULATIONS :
Works closely with all departments necessary to ensure that the processes, programs and services are accomplished in a timely and efficient manner in accordance with CHG policies and procedures and in compliance with applicable state and federal regulations including CMS and / or Medicare Part D, DHCS and DMHC.
Requirements
RESPONSIBILITIES
EDUCATION
Bachelor's Degree
EXPERIENCE / SKILLS
PHYSICAL REQUIREMENTS
Community Health Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and trainings.
Community Health Group makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, see Personnel Policy 3101 Equal Employment Opportunity / Affirmative Action.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Benefits
401(k)
Pet Insurance
Gym Reimbursement
Last updated : 2024-09-03
Full Time
$46k-57k (estimate)
05/03/2024
12/31/2024
chgsd.com
CHULA VISTA, CA
100 - 200
1982
NORMA A DIAZ
$50M - $200M
Community Health Group (CHG) is a locally-based nonprofit health plan serving more than 300,000 members in San Diego County. For 38 years CHG has been dedicated to coordinating quality care and providing exceptional customer service. Our more than 300 committed and well-trained employees do this as stewards of government funds from health-related programs (Medi-Cal and Cal MediConnect) designed to protect the most vulnerable people in our society. Providing access to culturally sensitive, quality care for our members is at the heart of what we do each and every day.
If you are interested in becoming a Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Specialist job description and responsibilities
Process complaints and issues related to products or services
03/05/2022: Providence, RI
Frequently provide advice and trechnical assistance
01/04/2022: Ann Arbor, MI
Resolves problems and communicates solutions
12/23/2021: Altoona, PA
Develops and maintains a deep understanding of the organization
01/18/2022: Anderson, IN
communication to provide outstanding customers service to new and repeat clients.
01/16/2022: Norwich, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Specialist jobs
Understand the principles and benefits of being able to think about the future when taking action or making service related decisions.
02/26/2022: Fort Lauderdale, FL
Ability to use positive language.
12/29/2021: Santa Maria, CA
knowledge of problem solving for the customer feedback.
02/19/2022: Colorado Springs, CO
Product knowledge and willingness to learn
01/20/2022: Spartanburg, SC
Join a professional association related to customer service professional.
02/27/2022: Chillicothe, OH
Step 3: View the best colleges and universities for Service Specialist.