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Retail Cafe Manager
$58k-81k (estimate)
Full Time 1 Month Ago
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Compass Group Careers is Hiring a Retail Cafe Manager Near Birmingham, AL

TouchPoint

 Salary: $50,000 - $60,000 / year

TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. 

Job Summary:

The Retail (Cafe) Manager will successfully lead the retail food service operation (cafes and catering) at a 300 bed hospital in Birmingham. Our Retail and Culinary team work closely together to provide excellent food quality, customer service and innovative ideas. Responsible for managing a team of up to 8 employees. Anticipated schedule: Monday- Friday 5:30am-3:00pm and every 6th weekend as Manager On Duty (4 hours either Saturday or Sunday, and on-call by phone the rest of the weekend).

Key Responsibilities:

  • Planning and supervision of special functions, maintaining cash controls, payroll records, and the hiring and training of our hourly team members
  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
  • Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
  • Trains staff in customer service, accurate portioning, cashier skills, and safety/sanitation
  • Completes all daily, weekly or monthly reports on a timely basis meeting all prescribed timelines.
  • Communicates effectively with all team members, patients and families
  • Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

  • Bachelors Degree in related field; or Associates Degree plus three years of directly related experience preferred
  • Previous retail / cafe management experience required
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Experience with cash retail operations
  • Retail marketing experiences are highly desirable
  • Supervisory, leadership, management and coaching skills
  • Good interpersonal skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Touchpoint maintains a drugfree workplace.

Req ID: 1168183

TouchPoint

ERIN S PRINDLE

[[req_classification]]

Job Summary

JOB TYPE

Full Time

SALARY

$58k-81k (estimate)

POST DATE

03/17/2023

EXPIRATION DATE

05/31/2023

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