Health Engagement Coordinator

Description

Full Time

Adult Outpatient 

Monday – Friday

8:30-5:00

$23.46 – $29.71 DOE

Pierce County's first Certified Community Behavioral Health Clinic

Comprehensive Life Resources is looking for a qualified Health Engagement Coordinator to join our Adult Outpatient team in downtown Tacoma Washington.

We offer: Medical, dental, and vision with 100% paid premiums for employees, 11 paid holidays, Mileage reimbursement, 403(b)-retirement plan, and Tuition Assistance, Continuing education programs, Paid Sick Leave, and Health club reimbursement.

Function:

Provides support for clients who meet CLR criteria for care coordination by presenting with high-risk physical health indicators based on screening or who do not have access to a primary care physician. The emphasis for this position will be navigating the Pierce County systems of care to connect these consumers with necessary resources to meet their healthcare needs. Care coordination responsibilities include assessment of gaps in healthcare, care planning/goal setting, and implementation and coordination of services.

Responsibilities:

1. Become well-versed in understanding the Home and Community process, Adult Protective Services Referral, COPES, and medical systems for adults, geriatric and disabled populations.
2. Understands youth and family health resources.
3. Develops relationships with healthcare clinics and other systems of care to support communication across teams and warm hand-offs for services.
4. Become well-versed in the behavioral health referral process and advocate for various levels of mental health and substance use disorder care. 
5. Performs facility visits, home visits, and follow up telephone calls to develop critical coaching relationships as needed.
6. Identifies and mitigates barriers to accessing health care and social services. 
7. Coordinates and communicates regarding a client’s post-discharge inpatient status with all involved health care providers including, but not limited to CLR behavioral health staff, primary care, specialty care, and pharmacy.
8. Provides transition follow up from different levels of care which also support and empower the client to build confidence in four key areas: medication self-management, use of the client’s primary care health record (if applicable and available), primary care and specialist follow-up, and knowledge of red flags of their condition and how to respond. 
9. Provides referrals and advocacy for clients and their caregivers to community-based services and support. 
10. Develops and maintains complete and concise client files in compliance with CLR’s documentation policy.
11. Attends required meetings and trainings

Qualifications:

• Bachelor’s degree in social or behavioral sciences required plus two years relevant experience in case management, mental health related field, or a physical health clinic or three years of experience providing healthcare coordination in behavioral or physical healthcare in lieu of a degree. 
• Experience in the provision of case management services that demonstrate the ability to work with children, youth, and families, seriously mentally ill, homeless, and senior populations. 
•  Experience meeting and working with people in homes and other medical and community settings is desired.
• WA State credential/license. 
• Valid Washington State driver’s license; proof of insurance. Ability to use one’s own car to visit consumers in the community when no company car is available

Comprehensive Life Resources is proud to be an Equal Employment Opportunity Employer.  We do not discriminate based upon race, religion, color, national origin, gender, pregnancy, sexual orientation, gender identity, gender expression, age, veteran status, disability status, and any other applicable legally protected characteristics and or class. 

Qualifications

Salary : $23 - $30