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Concentra
Lyndora, PA | Other
$31k-41k (estimate)
4 Months Ago
Front Office Specialist
Concentra Lyndora, PA
$31k-41k (estimate)
Other | Ambulatory Healthcare Services 4 Months Ago
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Concentra is Hiring a Front Office Specialist Near Lyndora, PA

Overview

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

Concentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in the front office is one of the most important roles in our company. You are the face of Concentra to our communities. We will rely on your ability to maintain a calm, friendly and welcoming demeanor under just about any circumstances. 

Concentra offers limitless growth opportunities so you can continue to build your career in the health care field. You will receive hands-on training and gain valuable experience caring for patients every day. Your positive attitude and excellent communication skills will make a direct, meaningful impact on the patient experience.

Apply today!

Responsibilities

As a front desk recpetionist, you are the first and last point of contact to our patients, you will ensure patients feel comfortable during their visit, multitasking between greeting patients and managing a variety of administrative assistant duties.

THE DETAILS• Patient Service Representatives greets patients and visitors, communicates wait times and directs them accordingly.• Obtains authorization as needed to process patients for services needed.• Checks patients in appropriate patient management system in accordance with client company protocols.• Explains all required forms to patients and ensures proper completion of all paperwork.• Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly.• Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.• Files paperwork, medical records and correspondence according to defined company procedure.• Maintains inventory of office supplies and printed forms.• Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.• Follows HIPAA guidelines and safety rules• Attends center staff meetings and participates in ongoing training as a Medical Front Office Assistant• Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.• Assists Center Administrator in managing daily front desk administrative functions.• Complete understanding and ability to perform in all aspects of front office operations• Performs receptionist duties to achieve or exceed established service standards• Assists in maintaining a neat, clean and orderly appearance throughout the facility

Qualifications

 JOB REQUIREMENTS:

  • High school graduate or equivalent
  • One year of experience in customer service environment preferred
  • Demonstrated Intermediate knowledge of PCs, word processing, and data entry
  • Demonstrated excellent customer service and communication skills

WORK ENVIRONMENT AND CONDITIONS:

  • Fast paced, deadline-oriented office environment

Additional Data

BENEFITS SUMMARY:

  • 401(k) with Employer Match
  • Medical/Vision/Prescription/Dental Plans
  • Life Insurance/Disability
  • Paid Time Off
  • Colleague Referral Bonus Program

If you’re looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra.

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer, including disability/veterans 

Job Summary

JOB TYPE

Other

INDUSTRY

Ambulatory Healthcare Services

SALARY

$31k-41k (estimate)

POST DATE

11/19/2022

EXPIRATION DATE

07/22/2023

WEBSITE

concentra.com

HEADQUARTERS

ADDISON, TX

SIZE

7,500 - 15,000

FOUNDED

1997

CEO

EDWARD BUCKNAM

REVENUE

$200M - $500M

INDUSTRY

Ambulatory Healthcare Services

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About Concentra

Concentra Preferred Systems is a health, wellness and fitness company based out of 5080 Spectrum Dr, Addison, TX, United States.

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The following is the career advancement route for Front Office Specialist positions, which can be used as a reference in future career path planning. As a Front Office Specialist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Specialist. You can explore the career advancement for a Front Office Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Specialist job description and responsibilities

Front Office Specialist has to multitask and serve many guests at once, a good employee must keep calm under pressure.

03/13/2022: Brockton, MA

Front Office Specialists help employee with their daily clercial and administrative work.

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While front desk employees are not salespeople, they should be able to promote specific services and offer suggestions.

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Assist at the front desk when needed with guest registration and departure processes.

01/20/2022: Mobile, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Specialist jobs

Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

02/02/2022: Cleveland, OH

Obtain On-the-Job Front Desk Training.

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Many employers seeking front office help will often note when an open position requires little or no experience.

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This role routinely uses standard office equipment such as computers, phones and copiers.

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Step 3: View the best colleges and universities for Front Office Specialist.

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