We are currently looking for a Front Desk Coordinator to organize and coordinate financial duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

A successful Front Desk Coordinator should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Front Desk Coordinator should be able to ensure the smooth running of all financial task and help to improve company procedures and day-to-day operation.

Responsibilities (We are willing to Train)

• Prepares patient financial action plans.
• Enters insurance checks, electronic payments
• Researches patient insurance benefits on diagnosed treatment.
• Coordinates patient financial arrangements according to the financial policy.
• Maintains appropriate financial documentation, including signed financial agreements if financing treatment.
• Records patient financial discussions.
• Provides financial statements to the employer.
• Presents the treatment plan, using models and diagrams, as necessary, and provides patients with related literature.
• Arranges the patient’s treatment-planning schedule and book appointments.
• Monitor payments to ensure treatment financing is followed through appropriately.
• Reviews patient charts for any incomplete treatment.
• Verifies charts have complete insurance information.
• Estimates costs of treatment provided.
• Contacts patients when pre-authorization is received and proceeds with scheduling.
• Collects patient’s portion and any unpaid agreements
• Arranges the patient’s treatment-planning schedule and book appointments.
• Monitor payments to ensure treatment financing is followed through appropriately.
• Reviews patient charts for any incomplete treatment.
• Verifies charts have complete insurance information.
• Estimates costs of treatment provided.
• Contacts patients when pre-authorization is received and proceeds with scheduling.
• Collects patient’s portion and any unpaid agreements

Benefits:

• 10 paid holidays
• 2 paid inclement weather days
• 2 week paid vacation and after 5 years of service that goes to 3 weeks paid vacation
• Monthly Bonus
• Bereavement leave with 1 paid day
• Health insurance is 50% covered by the practice.
• Dental work is comped by the practice (ask for details)
• Continuing education is paid by the practice.
• 401K with 3% Matching is provided by the practice.

Pay:

• Pay Range is $23-$28/hr
• Hours: M-Th 8-5 Friday 7-1pm
• Sign on bonus potential

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Woburn, MA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience using Dentrix or similar software?

Education:

• High school or equivalent (Required)

Experience:

• Dentrix: 1 year (Preferred)

Work Location: One location