Office Lead

North Brunswick, New Jersey 08902 Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff. Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas.

• Oversees all aspects of the patient experience, including, but not limited to, scheduling, registration/check-in, and billing
• Greeting patients and verifying/inputting demographic information into practice management system
• Collecting and inputting all valid licenses and insurance information
• Collecting and posting all co-payments and payments made at time of service
• Responsible for correct posting and reconciliation of time-of-service money
• Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensures that all patient concerns are addressed and closed
• Responsible for the Accounts Payable function including monitor/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department
• Ensure compliance of Consensus policies, procedures, maintain licensures
• Maintain files in accordance with CMG policy and Federal guidelines
• Assure the OSHA and HIPAA compliance has been met yearly
• Address, review and ensure proper communication and closure of patient complaints
• Ensure proper supply inventory and storage (medical and administrative) and that expenses are submitted
• Organize/sort/route all office correspondence, mail, postage
• Assure compliance with all state and federal regulations
• Performs miscellaneous job-related duties as assigned

• High school diploma or GED
• Two years of medical practice operations experience
• Strong patient service and management skills required

• Knowledge of basic computer applications
• Knowledge of basic medical terminology and office procedures