Claims Administrator

Construction Partners, Inc. (“CPI”) is currently seeking an experienced, detail-oriented Claims Administrator to join our growing team in Raleigh, NC. Construction Partners, Inc. is a vertically integrated civil infrastructure company operating across seven southeastern states. Supported by its hot-mix asphalt plants, aggregate facilities and liquid asphalt terminals, the company focuses on the construction, repair and maintenance of surface infrastructure.

What you will do:

• Manage and analyze new and ongoing claims asserted against CPI and/or its platform companies (worker’s compensation, automobile liability, auto property damage, equipment or other property damage, general liability, employment, etc.)
• Work with a team of other risk personnel as well as third-party attorneys, adjusters, resolution managers and insurers to help manage claims as part of self-insured retention / captive insurance program.
• Collect and analyze raw data to identify trends, patterns, anomalies, and other helpful information
• Utilize data to develop and optimize strategies and processes, increase efficiency, quality, or security, and reduce costs
• Provide management with administrative support as needed
• Interact with colleagues, public agencies, vendors, developers, contractors, consultants and the general public in a professional, courteous and appropriate manner
• Assist Management with incident/accident/claim investigations as needed
• Execute special projects as directed by the Vice President of Risk

What you will need: (minimum qualifications)

• Bachelor’s Degree in Business or related field or relevant industry experience
• Minimum of 3 years previous experience in claims preparation, filing, review, and adjustment (preferred, not required)
• Familiarity with claims processing programs and accounting or record keeping software
• Strong data analytics skills and use of Excel or similar programs
• Excellent communication skills (verbal & written)
• Previous experience interpreting legal contracts and insurance agreements (preferred, not required)
• Previous administrative experience in the construction industry (preferred, not required)
• Bilingual – read/write both English & Spanish fluently (preferred, not required)

The position will report directly to the Vice President of Risk. Local applicants are preferred.

At Construction Partners, we don’t just build roads – we build leaders. We provide opportunities for our employees to grow and develop meaningful careers at all levels. In addition, we offer a wide variety of benefits to support our employees’ well-being, including:

• Medical, Dental, and Vision coverage
• 401(k) Retirement Plan with employer matching
• Paid vacation and holidays
• Employee Stock Purchase Plan (Construction Partners, Inc.: ROAD)
• Employee Assistance Program
• Professional Development Opportunities

Construction Partners, Inc. is dedicated to the achievement of equality of opportunity for all its employees and applicants for employment without regard to race, color, religion, sex, marital status, age, national origin, disability, veteran status or any other protected group status under federal, state or local law. Construction Partners, Inc. is an E-Verify Participant.

Construction Partners, Inc. is an Equal Opportunity Employer, including Disability/Veterans. EEO is the law. If you would like to learn more, please choose your language: English – Spanish. Also, please view the Pay Transparency notice.

CPI complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please let us know.